Job Description

The Senior Project Manager (m/f/d) is responsible for leading strategic, global transformation initiatives across the organization, from concept creation through execution and benefits realization. The role requires strong end-to-end ownership, cross-functional coordination, and the ability to translate strategy into scalable, high-impact delivery.

The incumbent will work closely with Head Office and regional leadership, IT, QSC, and GCC teams, ensuring alignment, transparency, and measurable business outcomes through disciplined execution and executive-level storytelling.

Responsibilities

1. Concept Development & Strategic Planning

• Translate HL 2030 strategic objectives into clear project concepts, frameworks, and execution roadmaps
• Define project scope, success metrics, timelines, governance models, and key dependencies
• Continuously assess voice of customer insights, market trends, and competitive dynamics to shape and support strategic priorities

2. Project Execution, Rollout & Delivery

• Lead end-to-end project delivery, from planning and implementation through rollout and post-launch stabilization
• Drive execution across Head Office, Regions, QSC, and GCC, ensuring speed, quality, and consistency
• Partner with IT, Digital, GQ PEX, and other functional teams to deliver scalable and sustainable solutions

3. Stakeholder Management & Governance

• Act as a trusted execution partner for GCD, DIA, IT, regional leaders, QSC, and GCC
• Drive alignment across diverse stakeholder groups through structured governance forums and engagement models
• Manage stakeholder expectations, resolve conflicts, and ensure timely, well-informed decision-making

4. Executive Communication & Reporting

• Create C-level-ready reporting and updates using Salesforce Analytics, Qlik Sense dashboards, and tailored stakeholder feedback
• Communicate progress, risks, financial impact, and outcomes through clear, structured, and compelling storytelling
• Enable senior leadership to make data-driven decisions through concise, insight-focused communications across Head Office and Regions

5. Performance Tracking & Continuous Improvement

• Track KPIs, milestones, and benefits realization to ensure delivery of committed outcomes
• Lead performance management initiatives linked to the HL 2030 strategy, driving continuous progress
• Contribute to the development and continuous improvement of standardized project management practices, tools, and governance models

6. Team Leadership & Development

• Build, lead, and develop a team of project and program managers to deliver on the "Undisputed No. 1 for Quality" strategy
• Foster a culture of problem-solving, strategic thinking, accountability, and strong customer orientation
• Provide coaching and mentorship, supporting continuous improvement and professional development

Qualifications

Professional Experience

• 8+ years of experience in project or program management, preferably within complex, matrix organizations
• Proven track record in leading large-scale, cross-functional, or transformational initiatives
• Experience in shipping, logistics, or global service environments is an advantage

Core Competencies

• Strong conceptual thinking and structured problem-solving skills
• Excellent stakeholder management and influencing abilities, including at senior leadership levels
• Solid understanding of project management methodologies
• Exceptional communication, storytelling, and presentation skills
• Ability to translate complex topics into clear, executive-level narratives
• High level of ownership, accountability, and execution focus
• Resilient, analytical, and outcome-oriented mindset with strong attention to detail