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Who we are

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

What we expect

We are looking for a Modernisation Project Manager who will be responsible for managing a varying portfolio of modernisation and enhancement projects within the London & South region, reporting to the Regional Director.

As a Project Manager, your day to day will include:

• Ensure compliance with Health and Safety rules and guidelines across the region.
• Identify training needs / methods for engineers.
• Travel will be required as part of this role.
• Liaise with the modernisation and enhancement teams in all aspects of contracts.
• Liaise and assist modernisation and enhancement teams to ensure accurate, best-engineered materials are provided to ensure profitable returns on all works.
• Ensure all works follow the appropriate company working practices.
• Carry out site surveys, which should include an assessment of materials access / egress etc.
• Ensure the materials supplied are in full compliance with regulatory codes and practices along with ensuring that these comply with any clients / consultant's specification.
• Ensure that any areas on non-compliance with clients / consultants' specification which were highlighted in our tender return documents have been acknowledged and approved by the client / consultant.
• Obtain materials from TK Elevator approved suppliers only.
• Liaise with TK Elevator approved suppliers to ensure that all relevant information is provided to them to enable correct supply of materials.
• Visit the customer and discuss levels or works required, provide feedback and monitor customer service levels of satisfaction.
• Take ultimate ownership for all customer complaints, adhere to internal process and ensure issues are effectively resolved.
• Be fully conversant with the project book and update accordingly.
• Attend site meeting with the client and visit site with the engineer to ensure compliance with job pack.
• Represent TK Elevator in a positive and proactive way within the local community, developing strong local relationships with customers and assuming ownership for modernisation and enhancement works.

Who we are looking for

• Previous experience in a Project Manager role managing a team
• Experience working in an Operational role within the Lift industry
• Experience of a high-volume modernisation environment
• Customer relationship management skills and experience
• Hold a full UK Driving License and able to travel
• Excellent verbal and written communication skills
• The ability to use your initiative and work well with others
• Positive attitude and receptive to change
• Extremely organised
• Superior customer-care skills
• The ability to self-assess and take ownership of personal development
• An advocate for H&S regulations in the workplace

What we offer

• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme

Additional information

As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.

Job details