Overview: The Project Manager - International Technology drives the delivery of regional technology initiatives to support restaurant ops, digital platforms & enterprise strategy.

Project Delivery & Execution

• Lead the end-to-end management of technology projects across Europe, by planning through implementation and post-launch evaluation.

• Reports directly to the Head of Technology, ensures projects are executed on time and on budget.

• Develop detailed project plans, schedules, budgets, and resource allocations.

• Coordinate cross-functional stakeholders including IT, Operations, Digital, Marketing & Finance.

Technology Implementation

• Oversee deployment of restaurant and enterprise technology systems including POS, CRM, loyalty, digital ordering, and back-of-house platforms.

• Ensure seamless technology rollout for new restaurant openings and market expansions.

• Support technology lifecycle management, ensuring stability, scalability, and compliance.

• Partner with vendors and internal support teams to deliver high-quality implementation and training.

Team & Culture

• Ensure all project activities adhere to corporate governance, cybersecurity, and GDPR compliance standards.

• Manage change control processes, documentation, and post-implementation reviews.

• Contribute to continuous improvement of project delivery methodologies and tools.

• Track and report progress against KPIs and communicate status to senior leadership.

Stakeholder Management & Collaboration

• Build strong relationships with business partners, franchisees, and regional teams to align technology solutions with operational needs.

• Act as the primary liaison between European project teams and global technology functions.

• Support vendor evaluation and contract management in collaboration with procurement and legal teams.

Qualifications

• Bachelor's degree in IT, Business, or related field is preferred.

• PMP or Agile certification preferred.

• 7+ years of experience in project or program management, preferably within restaurants, or hospitality technology environments.

• Proven success delivering multi-market technology projects across the UK.

• Strong understanding of PM methodologies (Agile, Waterfall, or hybrid).

• Familiarity with data privacy, cybersecurity, and GDPR compliance.

• Demonstrated ability to lead cross-functional teams and vendor partners.

• Excellent communication, organizational, and stakeholder management skills.