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Key Responsibilities:

Project Delivery:

• Manage the end-to-end delivery of business systems projects, ensuring alignment with organizational goals and priorities.
• Develop and maintain detailed project plans, including scope, schedule, resource allocation, and budgets.
• Oversee all phases of the project lifecycle, from requirements gathering and design to implementation, testing, and go-live.
• Ensure that all projects meet their intended outcomes, timelines, and budgets while adhering to PMO governance standards.

Stakeholder Engagement:

• Work collaboratively with business stakeholders, Digital Service teams and external vendors to gather requirements, define project scope, and ensure alignment with business objectives.
• Act as the main point of contact between business units and technical teams, ensuring effective communication and collaboration.
• Provide regular updates to the Business Systems Senior Programme Manager and other stakeholders, highlighting progress, risks, and mitigation plans.

Risk & Issue Management:

• Identify and manage project risks, dependencies, and issues, implementing appropriate mitigation strategies.
• Escalate critical risks and challenges to the Senior Programme Manager as necessary.

Change Management:

• Support organisational change initiatives related to business systems implementation or upgrades.
• Collaborate with change management teams to develop training materials, user guides, and communication plans to facilitate system adoption.
• Manage change requests and ensure they are evaluated and approved through governance processes.

Governance & Reporting:

• Ensure all projects adhere to PMO governance frameworks and meet compliance requirements.
• Provide accurate and timely project reports, including status updates, financial tracking, and performance metrics, to PMO leadership and governance boards.

Vendor & Contract Management:

• Manage relationships with third-party vendors and suppliers involved in business systems projects, ensuring service levels and deliverables are met.
• Collaborate with procurement teams to negotiate contracts and oversee vendor performance.

Collaboration & Teamwork:

• Work closely with Digital services, finance, HR, and other functional teams to ensure business systems align with organisational needs and integrate seamlessly with existing technologies.
• Support the Senior Programme Manager in driving continuous improvement across the program portfolio.

Key Requirements:

Experience:

• 3+ years of experience in project management, with a focus on delivering business systems such as ERP, CRM, HR systems, Governance platforms or financial systems.
• Experience in the Healthcare Industry
• Proven ability to manage multiple projects within a structured PMO environment.
• Experience working with cloud-based business systems and SaaS platforms is desirable.

Education & Certifications:

• Project management certification (e.g., PRINCE2, MSP, or equivalent) is essential.
• Certifications related to business systems (e.g., Microsoft Dynamics, Workday, Salesforce) are advantageous.

Skills & Competencies:

• Business Acumen: Strong understanding of business processes across HR, finance, and operations.
• Project Management Expertise: Proficiency in project management methodologies, tools, and techniques.
• Stakeholder Management: Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Problem Solving: Strong analytical skills and a proactive approach to identifying and resolving issues.
• Technical Understanding: Familiarity with business system integration, data migration, and enterprise architecture principles.
• Adaptability: Ability to thrive in a dynamic, fast-paced environment with competing priorities.

What We Offer:

• Competitive salary and benefits package - £50,000 - £60,000pa DOE
• The opportunity to work on impactful projects that enhance business operations and support organizational growth.
• Access to professional development opportunities in business systems and project management.
• A collaborative and mission-driven work environment.

What next?

If you care about making a difference - we want to talk to you.

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