Project Manager - Amsterdam, NLD

Region: Amsterdam HQ Office

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:
We are looking for a PMO Manager based in our Amsterdam office. The PMO Manager will serve as the central project execution engine for the Master Franchise Business Unit (MF BU) across EMEA. This role ensures all time bound initiatives; strategic, operational, commercial, digital, compliance, and partner-related-are tracked, structured, delivered, and escalated properly.

This role will be responsible for the BU project portfolio tracking, prioritization (with leadership alignment), meeting cadence and facilitation, risk/issue/bottleneck assessment and escalation, stakeholder coordination across teams, decision logging, and executive reporting.

Responsibilities include but are not limited to:

Own the MF BU Project Portfolio

• Monitor and maintain the MF BU-wide project portfolio covering all workstreams, initiatives, milestones, and dependencies
• Ensure visibility of timelines, deliverables, owners, risks, decisions, and status across all projects
• Create a structured program view across strategic pillars (e.g., growth, compliance, transformation, partner performance, digital acceleration)
• Establish and run weekly/bi-weekly cadence structure (project reviews, steering updates, action tracking)
• Build clear meeting objectives with agendas, outcomes, actions, deadlines and owners
• Own governance mechanics: stage gates, approvals, escalation routes, and decision logs

Project Management for Critical Initiatives

• Lead or support cross-functional key initiatives that require strong coordination and time discipline (examples below):
  • MF partner performance improvement programs
  • Development acceleration initiatives
  • Compliance scorecard rollout and corrective action plans
  • Kiosk / digital launches across MF markets
  • New market onboarding programs post-signing
  • QBR cycles and standardized action plan tracking
• Ensure projects have a clear scope, plan, roles, milestones, and definition of success
• Coordinate between BU leadership, functional teams (Legal, Finance, Digital, Ops, Marketing, Supply Chain), and MF partners
• Drive accountability without micro-management of details
• Identify bottlenecks early and unblock delivery through alignment, escalation, and structured follow-up

Reporting, Insights & Executive Communications

• Produce to-the-point, decision-ready updates for leadership, both for the full project portfolio and for project-by-project basis: dashboards, milestone trackers, RAID logs (Risks/Assumptions/Issues/Dependencies)
• Ensure reporting is consistent, factual, and action-oriented
• Provide early warnings and recommended actions when delivery is at risk

Build & Improve BU Project Management Processes

• Standardize project templates and operating tools (charters, plans, status reports, decision logs, action trackers)
• Introducing consistent ways of working across the MF BU for planning and execution
• Improve "speed to decision" by tightening governance, reducing noise, and clarifying ownership
• Support BU-wide planning cycles and drive prioritization trade-offs when capacity is constrained

Additional responsibilities:

• KPI's
• % of BU projects delivered on time / on scope
• Reduction in overdue actions and repeated escalations
• Better leadership visibility: portfolio dashboard adoption and reliability
• Faster decision-making and fewer "stuck projects"
• Stakeholder satisfaction: teams feel more enabled
• Improved execution quality of priority initiatives (e.g., digital rollouts, compliance actions, onboarding)

Skills and Abilities Required:

• Bachelor's degree in business administration, engineering, economics, operations, or similar related field.
  • Master's degree is a plus
  • Six Sigma (Green Belt or higher)
• 5-10+ years' experience in PMO, project/program management, operations management, consulting, or transformation roles
• Strong track record managing multi-workstream, cross-functional programs with senior stakeholders
• Deadline and results oriented
• Structured thinking and great problem-solving skills
• Detail oriented without losing the big picture
• Excellent structure and planning skills: can build clarity fast in complex situations
• Strong communication and stakeholder management skills
• Comfort working in fast-paced environments with shifting priorities
• High competence with project tools (Excel/Sheets, PowerPoint, MS Project, etc)

What do we Offer?

• Reimbursements of insurance plans
• Pension
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays