The Vacancy

Head of Procurement - Facilities Management

Location: Hybrid role - National Remit

Salary - Up to £90,000 per annum depending on experience.

Benefits - Company Car or Car Allowance + more

Lead one of the UK's biggest FM transformations. Shape the future of retirement living.

McCarthy Stone is the UK's leading developer and manager of retirement communities, supporting over 22,000 homeowners across 560+ developments nationwide. Our purpose is simple but powerful: to help older people live independently, safely and happily - and we're proud of the positive difference we make every day.

We're now looking for a Head of Procurement - FM to take ownership of a £50m spend portfolio and lead a once-in-a-generation transformation of our Facilities Management supply chain.

The Opportunity

This is a high-impact, senior role with real autonomy. You'll lead the overhaul of our Hard FM model, consolidating a fragmented supply base into 4-8 national and regional partners, with go-live planned for Autumn 2026. You'll own the journey end-to-end: tendering, contracting, mobilisation and ongoing performance.

Alongside this, you'll unlock significant value across Soft FM and Indirects - a greenfield category with huge opportunity to improve quality, cost, innovation and sustainability.

What You'll Be Doing

• Own and lead the FM procurement category across Hard FM and Soft FM/Indirects
• Deliver the Hard FM transformation: tender, contract, mobilise and embed new suppliers
• Act as the commercial authority for FM spend and supplier performance
• Build and run best-in-class performance management frameworks
• Develop category strategies that balance quality, safety, cost and service charge affordability
• Drive behavioural and cultural change in how the business partners with its supply chain
• Engage confidently with stakeholders from Estate Managers through to Executive Board
• Lead and develop a small procurement team

What You'll Bring

• Proven leadership of Hard FM procurement in a multi-site environment
• Experience managing large national/regional FM providers
• Strong commercial, analytical and negotiation skills
• Track record of delivering measurable cost and quality improvements at pace
• Gravitas, clarity and confidence engaging at all levels of the organisation
• CIPS qualified (or working towards)

Experience in housing, landlord & tenant legislation, leaseholder environments or private equity is desirable but not essential.

Why Join Us?

• Lead a high-profile transformation with genuine scale and visibility
• Make a real difference to homeowners and communities across the UK
• Work in a values-led organisation focused on wellbeing and quality of life
• Hybrid working with a collaborative, supportive leadership team

Start date: ASAP

If you're a strategic procurement leader who thrives on transformation and wants their work to truly matter, we'd love to hear from you.

#LI-DNI

About Us

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

Our Customers

The Benefits

24 days annual leave

Pension
plan

Life
assurance

Employee assistance helpline

Health
screening

Eyecare voucher scheme

Long service award

Testimonials

"I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team."
Linda Diamond - House Manager

"Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!"
Andrea Waldron - Senior HR Business Partner

"From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments."
Emily Bishop - Principal Planning Associate

"Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding."
Caroline Craig-cordel - Sales Consultant

"I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time."
Stan Smolyar - Head of Brand

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