Job description

Job Title: SAMPro PM

Location: Remote

Target Start Date: ASAP

Contract duration : 6 months

Day Rate: Competitive (Inside IR35)

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

Role Purpose

We are looking for a seasoned Subject Matter Expert (SME) PM to lead the end-to-end migration from legacy platforms (SNOW License Manager / Flexera) into ServiceNow SAMPro. This is not a "checklist" PM role; we require a technical project lead who understands the architectural nuances of ServiceNow's ITSM and the SAMPro modules, the complexities of software license discovery and lifecycle management / entitlements, and the intricacies of the underlying data attributes. You will use your considerable experience and knowledge to drive the design and delivery of the migration to leading class standards of quality while maintaining a seamless experience for our end users.

Demonstrable project scope exposure or experience

• Demonstrable hands on, full lifecycle project delivery experience migrating from SNOW / Flexera Software License Manager (SLM) to ServiceNow SAMPro in the last year

• Experience delivering process change relating to SAMPRO adoption into BAU teams.

• Intermediate knowledge of SAMPro functionality, underlying data principles and reporting capabilities.

• Intermediate knowledge of SAMPro metering and discovery functionality and integrations including SCCM, JAMF, SAAS portals.

• Intermediate knowledge software asset, contractual and license data attributes.

• ServiceNow SAMPRO development - including OOTB and customised forms / workflow / integration through inhouse or third party suppliers.

• Delivering complex multi country projects and programmes with exec level stakeholder reporting & management

• Software License Management data cleansing and data migration

• Knowledge of CSDM concepts, structures and principles

• Working with ServiceNow ITBM, ADO or Monday.com

• Desirable - capturing and articulating business requirements and user stories (running workshops etc)

Soft Skills for the Hardened SME

• The "Translator" Ability: Can talk "Workflow states, APIs and data points" with the developers and "ROI and Compliance" with the C-suite.

• Critical Problem Solver: You don't just report problems; you support and lead the team to identify the root causes and drive solutions. Process Architect: Experience delivery not just technical change but process and business change into operational teams.

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company.')