Role Overview
The Project Management Support role is responsible for delivering a portfolio of projects on behalf of the customer, ensuring all work aligns with the customer's end-to-end project management processes. The position supports multiple project teams, adapting to fluctuating demand and providing consistent oversight across planning, delivery, reporting, and operational handover.

Key Responsibilities

Project Delivery & Governance

• Deliver the customer's roadmap of projects, ensuring adherence to the customer's end-to-end project management framework.
• Consolidate and document all core project elements including scope, schedule, resource requirements, budgets, risks, issues, and quality considerations.
• Coordinate and collaborate with national and international project teams to support harmonised delivery approaches and shared timelines.

Planning & Scheduling

• Prepare, maintain, and update project schedules, ensuring activity dependencies and resource requirements are accurately reflected.
• Develop, implement, and maintain resource allocation plans that align with project portfolio demands and availability.
• Support integration between project outputs and release management deliverables, ensuring a smooth transition into business-as-usual support teams and readiness for production deployment.

Budget & Financial Management

• Manage agreed project budgets including tracking of actuals, forecasting, and supplier timesheet reconciliation.
• Ensure timely, accurate processing of project-related invoicing.
• Provide cost transparency and financial reporting aligned with customer standards.

Reporting & Stakeholder Engagement

• Produce project and programme status reporting for stakeholders at multiple levels of the organisation, following the customer's standards (e.g., JIRA Plans on a Page / POAP).
• Support ongoing communication between internal teams, suppliers, and the customer's Programme Delivery Manager (PDM).

Performance & Checkpoints

• Participate in scheduled project checkpoints to:
• Review supplier performance to date,
• Confirm forward demand planning for engineering or project services,
• Evaluate capability and demand allocations across T&M services or fixed-price work packages,
• Support blended delivery approaches when fixed-price models are not feasible.

Service Engagement & Delivery Model

• Deliver services according to a demand schedule or project plan owned by the customer.
• Adapt to workload fluctuations based on project team requirements and forecasted demand.
• Participate in service requirement reviews led by the Supplier Programme Delivery Manager, who will align needs with the customer's project contacts and offload teams.

Experience & Skills (Preferred)

• Proven experience in project management within complex technical or engineering environments.
• Strong financial and schedule management capability.
• Proficiency with project management tools (e.g., JIRA, POAP dashboards, MS Project).
• Excellent communication and stakeholder engagement skills.
• Ability to work flexibly across multiple workstreams and international teams.
• Knowledge of operational readiness and release/change management processes.