Salary - Competitive
Work Type - Hybrid
Job Location - Cumbria, United Kingdom
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

The role exists to develop, maintain and manage a portfolio of agreed projects within the Water Network, ensuring each one is delivered to the required time, cost and quality standards. It provides full end-to-end ownership of project delivery, from defining scope and planning activities through to monitoring progress, managing risks and dependencies, and ensuring robust governance is consistently applied.

The position plays a central part in coordinating operational, technical and stakeholder inputs, enabling effective decision-making and ensuring that project outputs are implemented safely, efficiently and in a way that supports long-term network performance and regulatory commitments.

• To ensure projects are managed and delivered according to governance standards
• To define, plan, direct and deliver the agreed projects to time, cost and quality objectives
• To manage multiple projects within Water Network
• To maintain and track the milestones and dependencies, to be proactive with communication to enable mitigation against the missing of key dates.
• Establish overall Water Network project deliverables and critical success factors to provide a basis for effective planning and management of projects.
• Apply recognised UU project planning techniques and methodologies to ensure consistency of approach across the business.
• Monitor and review all Water Network projects, prioritise projects. Ensure Maximum efficiency and value for money.
• Ownership of the project plan including managing change and risk to ensure the project delivers against the agreed success criteria.
• Ownership of the project to ensure that the project delivers to LBE.
• Prepares Business Cases and project progress reports for assignment leads
• Adherence to quality management standards for project delivery.
• Ensure readiness for implementation / handover to maximise business subsequent realisation of benefits and service stability.
• To oversee and co-ordinate change and ensuring that the appropriate governance processes are followed.
• Matrix management of multiple team members.

• Prince 2 Certified or APM accredited or equivalent experience or a commitment to attain that level
• A demonstrable successful track record in the delivery projects
• Experience of Water Network
• Attention to detail in the collation and analysis of information and the preparation of reports.
• Must have a focus on quality
• Proven planning skills and ability to use MS Project including Netbase, SAP, CRM, eRespond, OMS, GIS and OneMap
• Good commercial management skills and experience, and a demonstrable track record of managing third party suppliers to time and budget and quality.
• Seek out best practice and innovative ideas/approaches, both internally and externally, and manage their implementation within Water Network Business Area
• Contribute expert advice, insights and suggestions to support other leaders to make informed decisions.
• Maintain a productive dialogue with clients, understanding their requirements and responding to feedback appropriately to manage customer.
• Strong communication skills both written and oral.
• Effective stakeholder management skills demonstrated at a variety of levels.

Essential Qualifications

• Prince 2 Certified or APM accredited or equivalent experience or a commitment to attain that level

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.