Job Description

High Streets and Hospitality Project Manager | 10036 | Fixed Term Contract until 31 March 2027 | 37 hours per week | £43,822 to £48,227 per annum (Scale K) | County Hall, Norwich

We are looking for a confident, proactive Project Manager to lead the delivery of the High Streets and Hospitality Matters programme. This is an exciting opportunity to shape a major countywide initiative supporting the vitality, resilience and growth of Norfolk's retail, hospitality and visitor-facing sectors.

You will take ownership of the programme from set-up through to delivery, creating the systems, processes and frameworks needed to ensure everything runs smoothly and to a high standard.

About the role

In this role, you will:

• Lead the end-to-end management of the High Streets & Hospitality Matters programme, ensuring robust processes and strong delivery from day one.
• Oversee programme planning, team workload, and reporting-keeping everything on track and ensuring commitments are met.
• Manage programme funding, develop business cases, and ensure spend aligns with audit and funding requirements.
• Produce accurate, timely performance reports covering spend, impact and lessons learned.
• Oversee grant-supported and training-led projects, maintaining quality and compliance throughout.
• Build strong relationships with District and Town Councils, delivery partners and stakeholders to secure joined-up, high-quality support for businesses.
• Provide clear leadership to the programme team, including the Retail & Hospitality Business Adviser and Project Support functions.

You'll sit within the Growth Hub's team, contributing to the wider ambition of supporting business growth across Norfolk.

About you

We're looking for someone who:

• Has experience leading complex programmes or projects, ideally within economic development, business support, regeneration or related fields.
• Is highly organised and comfortable managing multiple workstreams, deadlines and stakeholders.
• Communicates clearly, builds strong relationships and can confidently represent the programme.
• Understands funding, reporting and compliance-or is keen to develop this experience.
• Enjoys problem-solving and creating robust, practical systems that help teams succeed.

To arrange an informal discussion or for further details on the role, please contact Jason Middleton at jason.middleton@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need.
• Financial benefits such as:
  
  • 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the fullJob Description and Person Specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 13 March 2026 23:59

All other applicants closing date: 22 March 2026 23:59