Detailed job description and main responsibilities

For a full detailed job description and person specification please see attached documentation for details.

Person specification

Qualifications/ Education

Essential criteria

• Educated to masters level or equivalent knowledge, skills and experience.
• Formal training in programme / project management to practitioner level or equivalent (eg PRINCE 2, Managing Successful Programmes)
• Evidence of significant personal development through formal courses and/or experience
• Management qualification or significant equivalent experience at a senior level

Desirable criteria

• Post graduate education or equivalent experience in an area relevant to service improvement

Previous Experience

Essential criteria

• Experience of project management/be able to demonstrate a clear understanding of the principles of project management
• Knowledge of service improvement tools and techniques
• Knowledge of the principles of change (inc persuasion techniques).
• Experience of leading a project team

Desirable criteria

• Experience of using LEAN techniques and of facilitating rapid improvement events.

Skills / Knowledge / Ability

Essential criteria

• Able to contribute immediately to the work of the Group and establish credibility.
• Able to build positive relationships with clinicians, managers, colleagues and key stakeholders
• High standard of verbal and written communication skills, able to generate own correspondence and reports
• Highly developed motivational, influencing and negotiating skills, with proven experience of success at senior levels of organisations, including with clinicians and directors
• Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner often in the face of opposition or hostility when challenged. Appropriately assertive.
• Organisationally and politically aware.

Desirable criteria

• Proven presentation skills

Addition Information

Essential criteria

• A commitment to partnership working, inclusion of a diverse workforce and service integration.

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: krft.askrecruitment@nhs.net

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years' employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
Documents to download

• JD (PDF, 32.7KB)