SUMMARY
RMI is a global bespoke solutions partner that supports operations in complex environments and manages risk through medical, security and HSE services.

This role is supporting the mobilisation of personnel to both onshore and offshore austere locations worldwide. Responsible for the entire delivery phase of client projects, acting as focal point for client stakeholders. With autonomy to make decisions at an operational level and developing individual and client account relationships.

BENEFITS

• Life Insurance & Income Protection Insurance
• Company Annual Bonus Scheme
• Enhanced Sick Pay
• Hybrid Working (3 days in office in Whiteley, Southampton or South Shields, 2 days working from home)
• Monday-Friday 12pm-8pm (with the flexibility to work outside these hours if required)
• Employee Assistance Program
• Free onsite parking

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for running client accounts at project level, including individual and client contract management, building and maintaining contract management plans, and assisting with Responsible for running client accounts at project level, including individual and client contract management, building and maintaining contract management plans, and assisting with negotiations of new client contracts/existing client renewals.
• Act as first point of contact for field associates and client stakeholders within assigned projects. Management of day-to-day queries including escalation, when necessary, to senior colleagues or other departments.
• Utilise excellent organisational, people management, time management and problem-solving skills to ensure projects are delivered on time and within budget.
• Attend client sites to launch projects, coordinating all elements of project kick-offs, including organisation of client meetings.
• Conduct field associate management processes: compliance on deployment, ensuring field associate files are maintained with current certificates and qualifications; manage (and conduct where required) inductions/ onboardings for new field associates and issue associated project critical information
• Monitor day-to-day project operations, report on profitability and performance, and recommend actionable improvements when necessary.
• Accountable for resourcing requirements, interacting directly with RMI Talent team to ensure accurate and timely resource solutions are provided to all projects.
• Negotiate and maintain cost-minimal relationships with global project delivery partners
• Produce, communicate and maintain risk mitigation documentation, including risk assessments.
• Conduct and manage outcomes of project level audits both horizontal and vertical.
• Deliver special internal projects - either individually or as part of a team - such as efficiency and optimisation programmes. Be prepared to lead such initiatives.
• General administrative duties as required.

QUALIFICATIONS and EXPERIENCE:

• 2+ years of experience in a similar role within the oil and gas, renewables, offshore, recruitment, or security risk management sectors.
• Understanding of commercial metrics and financial management principles.
• Educated in the execution of project management (Prince 2, APM, Agile, etc) - (Preferred)
• Maths educated to Diploma (US)/GCSE (UK), or equivalent, level.