Position description

Job Family/Profession

Program & Project Management - Program & Project Management

Job title

Project Manager

Contract

Permanent contract

Status

Manager

Job description

MISSION

You will support the delivery of projects and initiatives aimed at improving aftersales processes, service quality, operational efficiency, regulatory compliance, and customer experience within the Service Excellence organization.
This role is ideal for a high-potential candidate who wants to grow in project management within a structured, international, and operational environment, working on concrete and business-critical initiatives.
You will focus on execution, coordination, and delivery, working closely with business, operational, and ICT/Digital teams.

WHAT WILL YOU DO
• Support the planning, coordination, and delivery of projects within the Service Excellence domain
• Help define project scope, objectives, milestones, and deliverables
• Contribute to the creation and maintenance of project plans, timelines, and documentation
• Coordinate day-to-day project activities across business, operational, and ICT/Digital teams
• Track progress, dependencies, risks, and issues, proposing mitigation actions when needed
• Support governance activities by preparing project status updates and reporting
• Facilitate alignment meetings, workshops, and progress reviews
• Ensure quality, readiness, and go-live preparation of project deliverables
• Support change management and handover to operational teams
• Contribute to lessons learned and continuous improvement of project management practices

Profile
• 3-5 years of experience in project coordination, project management, operations, digital, or process-related roles
• Exposure to cross-functional or multi-stakeholder projects
• Basic knowledge of project management methodologies and tools
• Ability to manage tasks, priorities, and deadlines in a structured way
• Interest in process improvement, service operations, and digital solutions
• Strong organizational and communication skills
• Problem-solving and delivery-oriented mindset
• Ability to work collaboratively with different teams and stakeholders
• Proactive attitude and willingness to learn
• University degree in Business, Engineering, IT, or similar fields
• Fluent English (mandatory)
• Project management certifications (PMP, PRINCE2, Agile) are a plus, not a requirement

WHY JOIN STELLANTIS
• Work on real projects with tangible impact on aftersales performance and customer experience
• Grow your career in project management within a structured and supportive environment
• Collaborate with cross-functional and international teams
• Develop a solid foundation in Service Excellence, operations, and delivery

#LI-EG2

Position location

Country

Europe, Italy

City

Rivalta di Torino

Candidate criteria

Minimum level of experience required

3 to 5 years

Languages

English (Fluent (3,5 - 4,4 Bright))