Job Description
SolarFrame Direct is Yorkshire's leading manufacturer, distributor and installer of home improvement products. The role of the Project Manager is a main point of contact for our valued customers. The main objective of this role is to assist technical staff to ensure jobs are completed in a timely manner and provide customer support throughout the process of installation and thereafter. Every day is different in this fast-paced, high-pressure environment but the reward is great job satisfaction.

Responsibilities include:

• Providing the highest levels of customer service.
• General administration tasks using word and excel.
• Liaising with all customers, suppliers and subcontractors.
• Booking appointments, confirming production of goods and ordering materials.
• Ensuring jobs are completed in a timely manner.
• Ensuring all customer payment are made on time as per the Installation schedule.
• Ensure complete control of final sign-off reports and liaise with the Installations manager on a regular basis.
• This role is versatile and will continue to grow and evolve with the growth of the company.

Requirements

The successful candidate will possess the following:

• Excellent organisation skills with the ability to prioritise their own workload.
• Proven high-level of customer services experience.
• A general knowledge of the UPVC / Aluminium industry.
• Good communication skills both verbally and written.
• Highly motivated
• Be able to work to deadlines with good time management.
• A positive telephone manner.
• A keen eye for detail.
• Ability to work as part of a team.

Benefits

Why work at SolarFrame Direct?

• 28 days annual leave (inclusive of public holidays) accruing with service to a max of 33.
• NEST pension scheme
• Employee discounts
• Free onsite parking
• Company events
• Employee development opportunities
• Part of a growing and successful business