About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com .

About the Team:

Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

Responsibilities:

• Gain experience in Medidata systems and processes, with the aim to gain working knowledge of Patient Cloud products
• Complete standard project tasks with mentor/project team support for problem solving
• Support Patient Cloud Project Consultants on assigned studies with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Support the Patient Cloud Project Consultants in their project delivery needs, including but not limited to the creation and maintenance of accurate and current study documentation
• Support the Patient Cloud Project Consultants in the management of client expectations
• Support the Patient Cloud Project Consultants by helping monitor project scope, timelines, issues & risks for a variety of projects
• Support the Patient Cloud Project Consultants by capturing minutes/action items during client and internal status meetings
• Support lessons learned meetings internally and externally including application of continuous improvement
• Support internal initiatives/task teams tied to team goals
• Contribute to mentoring new staff at same level
• Serve as primary point of contact and lead end to end processes for simple complexity projects as needed and as experience allows
• Assure compliance with Medidata's standard project management methodologies and Medidata SOPs

Qualifications:

• Basic understanding of clinical research (pharma, device and/or biotech sectors) and a good understanding of Clinical Research SaaS technology
• Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred, but not essential
• Able to demonstrate good verbal/written communication and organizational skills
• Experience in a client facing role and able to demonstrate a customer first attitude through work would be ideal
• Exhibit time management skills combined with strong collaboration and team-building awareness
• Some experience in managing project timelines and risk assessment would be advantageous
• Able to support project teams, promote unity and teamwork
• Self motivated and able to assume responsibility in a professional manner
• Can demonstrate some computing skills and has experience with MS Office suite and Google Workspace
• Is able to clearly demonstrate presentation and soft skills
• Travel expectations 10% - 20%, national / international
• Bachelors degree in an analytic / life science discipline a plus, or equivalent experience
• 0-3 years relevant experience in clinical/biomedical and/ or software development environment preferred

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year.

Applications will be accepted on an ongoing basis until the position is filled.

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Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com . Listen to our latest podcast, from Dreamers to Disruptors , and follow us at @Medidata.