The Vacancy

The Project Manager for Business Transformation will lead and coordinate change initiatives across Business Services to support the firm's operational, strategic, and cultural evolution. This role is responsible for planning, managing, and delivering transformational projects that improve efficiency, enhance client service delivery, modernise workflows, and enable the firm's long-term business strategy.

The successful candidate will combine strong project management discipline with an understanding of how law firms operate, how Business Services functions interconnect, and how people, processes, and technology collectively drive transformation.

Key Responsibilities

1. Project Planning & Delivery

• Lead end-to-end delivery of business transformation projects spanning process redesign, technology implementation, operating model improvements, and capability uplift.
• Develop robust project plans, RAID logs, timelines, and governance materials.
• Coordinate cross-functional workstreams across HR, IT, Finance, Risk, Legal Support and other Business Services teams.
• Manage project budgets, milestones, dependencies, and reporting structures.
• Ensure documentation and artefacts are completed to a high standard (e.g., workflows, business cases, UAT packs).

2. Process & Workflow Improvement

• Analyse current-state processes and identify opportunities to improve efficiency, automation, and user experience.
• Work closely with Business Analysts (where assigned) to design future-state processes and support business case development.
• Ensure project solutions align to firmwide standards, strategic goals, and best-practice legal operations principles.

3. Stakeholder Management & Communication

• Engage effectively with senior stakeholders across Business Services and practice groups.
• Facilitate workshops, interviews, focus groups, and playbacks to gather insight and validate decisions.
• Communicate progress clearly and regularly, ensuring risks and issues are understood and addressed.
• Support change management activities, including training coordination, communication materials, and readiness assessments.

4. Technology & Data Enablement

• Partner closely with IT and digital teams to manage implementations relating to workflow tools, automation, AI-enabled systems, and data improvements.
• Support testing cycles, UAT coordination, and post-go-live reviews.
• Ensure technology changes are embedded successfully and adopted by business users.

5. Governance & Quality Assurance

• Maintain accurate project documentation and ensure compliance with firmwide governance standards.
• Track KPIs, project success metrics, and post-implementation benefits.
• Conduct lessons-learned exercises to continuously refine transformation approaches.

Skills & Experience

Essential

• Proven experience delivering complex change or transformation projects within professional services, ideally within a law firm or similar partnership environment.
• Strong understanding of Business Services functions (such as HR, IT, Finance, Risk, Operations).
• Demonstrable experience in process improvement, technology-enablement projects, or operating model change.

• Experience coordinating cross-departmental initiatives with multiple stakeholder groups.
• Excellent project management skills, including planning, scheduling, risk management, and reporting.
• Familiarity with project artefacts and tools (plans, RAID logs, workflows, business cases, UAT scripts).
• Ability to interpret and document business requirements and translate them into actionable plans.
• Excellent interpersonal skills with the ability to navigate sensitive conversations and build trusting relationships.
• Strong written and verbal communication skills.
• Ability to maintain visibility across multiple workstreams with regular and predictable engagement.
• Competent in Microsoft 365, collaboration tools, and workflow management systems.

Desirable

• Project management qualification (e.g., PRINCE2, PMP, Agile) desirable but not essential.
• Degree or equivalent professional experience in business, technology, or a related discipline.

Personal Attributes

• Practical, structured, and able to bring clarity to complex environments.
• Confident facilitator capable of influencing stakeholders at all levels.
• Resilient, adaptive, and proactive in driving progress.
• High attention to detail and commitment to quality.

Success Measures

• Delivery of projects on time, within scope, and with demonstrable business impact.
• Positive stakeholder feedback and evidence of strong engagement.
• Clear documentation and governance adherence.
• Visible improvements to operational efficiency, service delivery, or user experience.

Reporting & Location

• Reports to: TBD.
• Location: Belfast.

Who are we looking for?

• We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.

What do we offer?

• You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together.
• In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
• Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits ¦ Fieldfisher.
• Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.
• Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.
• Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.

Inclusion is not exclusive:

If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated.

We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.

For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub ¦ Fieldfisher

What to do next:

• Click 'Apply Now', complete an online application and upload a CV.
• Successful applications will be invited to a 20-30-minute introductory call with a recruiter.
• Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.
• For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting.
• We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at recruitmenthr@fieldfisher.com.

We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.

The Firm

We are not a UK firm with offices in Europe. We are a European law firm at our core. While our HQ is London, we are spreading across Europe at pace. In addition to UK, China and Silicon Valley we have offices in Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Poland, and Spain.

With 1,800 people across 28 offices across 14 countries you might expect an impersonal office culture, but you will find a homely, family feel even in the largest offices.

Quality on both sides
Across all our offices and jurisdictions are market-leading practices in corporate/M&A, finance, real estate, energy and natural resources, technology and life sciences.

We count as clients large corporations including major technology firms, pharmaceutical and life sciences companies, energy suppliers, infrastructure companies, global banks and financial institutions.

We aim to ensure equality of opportunity and are actively working towards improving the diversity of our staff. Applications will be considered on merit and the applicant's suitability to meet the requirements of the role.

Benefits

Generous annual leave

Health insurance

Pension contributions

Life assurance

Season ticket loans

Bike to work loans

Testimonial

Charlotte Round - Finance Partner, Manchester

"It is great being in a firm which "gets" cross-office working - to feel properly part of a national team and to work with colleagues in other specialisms who are unconstrained by geography."

Richard Dwight - DMS Team Leader at Fieldfisher

"I consider Fieldfisher to be a progressive firm with an understanding of social values. I'm pleased that staff is able to have input in the firm's direction and purpose as well as help to shape wider society. I'm encouraged to perform by being able to develop in a natural way, whilst being supported at every step.

Fieldfisher has managed to nurture a really positive and friendly culture. If they have drive and ambition, I would encourage anybody looking for a role here to grab the opportunity."

Rebecca Reardon - Executive Assistant

"Since joining Fieldfisher in 2016, I have progressed from an entry-level secretarial role to an experienced executive assistant. This was made possible by a supportive and inclusive working environment that allows staff to progress at a pace that is best suited to them which in turn makes for well-rounded, home-grown talent.

The firm strikes a great balance between providing the foundations for success and autonomy of your own growth and development. An insight I would give to potential applicants is that Fieldfisher offers the opportunity for a career and a sense of belonging to a community and not just a job."