Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about ourTrust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put "Quality at our HEART". Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

• H onesty
• E quity
• A ccountability
• R espect
• T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Job overview

As a Transformation Project Manager, you will work at the heart of the organisation, aligned to one of our four Trust divisions, partnering with clinicians, managers and corporate teams to deliver high-impact change.

You will lead and support a portfolio of transformation and improvement work, including:

• Driving delivery of the Divisional Cost Improvement Programme, working closely with Finance and operational leaders
• Identifying and delivering innovative improvement projects that improve quality, safety, productivity, and patient experience
• Embedding continuous improvement capability, helping teams build the skills and confidence to improve how care is delivered every day

You'll work across hospital and community settings, with exposure to senior clinical leaders and executives, and the opportunity to influence decisions that genuinely matter.

Main duties of the job

About the role

As a Transformation Project Manager, you will work at the heart of the organisation, aligned to one of our four Trust divisions, partnering with clinicians, managers and corporate teams to deliver high-impact change.

You will lead and support a portfolio of transformation and improvement work, including:

• Driving delivery of the Divisional Cost Improvement Programme, working closely with Finance and operational leaders
• Identifying and delivering innovative improvement projects that improve quality, safety, productivity, and patient experience
• Embedding continuous improvement capability, helping teams build the skills and confidence to improve how care is delivered every day

You'll work across hospital and community settings, with exposure to senior clinical leaders and executives, and the opportunity to influence decisions that genuinely matter.

What you'll be doing

In this fast-paced and varied role, you will:

• Spot opportunities for improvement using data, benchmarking and best practice
• Turn ideas into deliverable projects with clear plans, risks, benefits and governance
• Work alongside clinical and operational teams to map pathways, test change and deliver sustainable results
• Facilitate workshops, pathway mapping sessions and improvement events

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education and Qualifications

Essential criteria

• Educated to post-graduate level or equivalent experience/qualification
• Evidence of continuing professional development

Desirable criteria

• Programme / Project Management or Improvement Qualification or equivalent experience
• Clinical qualification

Knowledge and experience

Essential criteria

• Evidence of specialist knowledge and expertise and experience in successfully contributing towards, and/or delivering change projects and initiatives.
• Knowledge & experience of supporting change within a complex service environment
• Evidence of building effective working relationships with clinical, operational, and multi-disciplinary teams
• Project management experience
• In depth knowledge of the national and local health context
• Understanding of current issues and challenges within health care delivery
• Understanding of quality improvement/safety improvement/process improvement/ clinical governance principles and their application
• Experience of working collaboratively across functions and organisational boundaries
• Successful track record of working and delivering in complex environments
• Experience of delivering successful change initiatives

Desirable criteria

• NHS operational experience or general awareness
• Experience of teaching

Skills, abilities and attributes

Essential criteria

• Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist
• Demonstrate ability to resolve conflicts and negotiate a way forward involving both internal and external stakeholders
• Ability to manage workload effectively in light of competing priorities and tight deadlines
• Ability to manage complex programmes of work
• Ability to analyse complex information, develop and analyse potential options and provide recommendations on the most appropriate course of action
• Ability to analyse national and local policy, identify implications for the Trust and develop Trust policy and objectives to reflect this
• IT skills including advanced Word, Excel, PowerPoint and Outlook
• Well-developed communication and negotiation skills to handle difficult situations in a constructive and positive way
• Effective presentational skills including presentation to senior leaders and public meetings
• Excellent written and communication skills
• Be able to communicate at senior management level both internally and externally

Desirable criteria

• Critical appraisal skills
• Development of evaluations / audit protocols
• Ability to develop education Programmes

Heart values

Essential criteria

• Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect and teamwork
• Demonstrate commitment to place Quality at our HEART

The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.

We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.

Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.

Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.

Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.

As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• LNWH Transformation Project Manager (PDF, 408.4KB)
• Guidance for applying (PDF, 914.7KB)
• HEART values (PDF, 158.5KB)