About tribal

Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes.

We are looking to bring in a Project Manager to join our Project Delivery Team. The team support our education customers across our suite of platforms with various types of project including product implementation and cloud migration.

Our product portfolio includes SITS, our flagship student information system; Maytas, our specialist platform for apprenticeship and skills management; EBS, the UK's leading student information system for Further Education; and Semestry, our cloud-based timetabling and scheduling solution, along with several other additional solutions.

You will work remotely with the requirement of occasional travel when needed.

The Role

As a Project Manager, you will lead multiple new and ongoing projects from initiation through to delivery, coordinating consultant teams, managing timelines and budgets, and ensuring clear alignment on objectives. You'll maintain regular communication with customers, monitor progress, address risks or unexpected challenges, and keep projects on track to deliver high-quality outcomes on schedule.

Your responsibilities will include:

• Lead the end-to-end management of new and existing projects, ensuring clear scope definition, structured planning, and effective delivery.

• Work closely with customers and internal teams to deliver projects on time, within budget, and with strong customer satisfaction and benefit realisation.

• Develop and maintain detailed project plans, schedules, RAID logs, and other key documentation to support effective delivery and governance.

• Coordinate project resources, ensuring the right skills are allocated at the right time and proactively addressing any resourcing gaps or constraints.

• Manage project risks, issues, dependencies, and change requests, ensuring timely escalation and mitigation to protect delivery outcomes.

• Ensure all projects are delivered in line with agreed methodologies, governance frameworks, and quality standards.

• Participate in governance meetings, steering groups, and customer forums, providing clear and accurate updates on project progress.

• Provide key information to the Programme Manager/Programme Director (as applicable) and the Head of PMO ahead of monthly project finance reviews, including progress updates, milestone achievements, forecasts, and risk assessments.

• Submit project milestone variation requests to relevant internal stakeholders for approval prior to agreement with customers.

• Maintain strong communication channels with all stakeholders, ensuring expectations are managed and project status remains transparent throughout the lifecycle.

• Support the commercial process by identifying scope changes and ensuring they are documented, costed, and approved before implementation.

• Drive continuous improvement by capturing lessons learned and contributing to the enhancement of project delivery processes and methodologies.

• Ensure smooth project handover to support or BAU teams, including completion of all required documentation and transition activities.

The skills you'll need:

• Strong organisational skills and attention to detail.

• Stakeholder Management.

• Demonstrable customer focus and service sector ethos with commitment to quality and continuous improvement.

It would be great if you had:

• Experience managing projects.

• Experience working with education customers (Higher or Further education)

What can Tribal offer you?

We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance and Employee Assistance Programme, along with a generous parental leave package and the ability to buy or sell holiday each year. We also offer the option of working overseas for up to 8 weeks per year. You'll also have access to E-Learning Opportunities to enhance your skills, Volunteer Days to give back to your community and access to Achievers, our reward and recognition platform, to ensure you can thrive both personally and professionally in a supportive and rewarding environment.

We're committed to creating an environment that enables employees to balance their responsibilities inside and outside of work and encourage and support a range of flexible working patterns for all colleagues. If you need flexibility, apply and discuss your needs with us.