Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people's homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action - our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon

Job overview

Croydon Health Services NHS Trust is seeking two experienced Interim Project Managers (Band 8a) to support delivery of key transformation priorities across the organisation.

This is a fast-paced role suited to individuals who can hit the ground running, working across complex programmes such as digital enablement, cost improvement programmes (CIP), and wider service transformation.

You will work closely with senior stakeholders across clinical, operational and corporate services, requiring an excellent standard of communication in all formats (written, verbal and presentation).

You will be able to distil complex information into clear, tailored messaging for different audiences, supporting understanding and engagement at all levels.

Main duties of the job

What you'll be doing

• Leading delivery of priority projects across transformation, digital and/or CIP programmes

• Liaising with and influencing senior stakeholders across the Trust

• Communicating complex information clearly, adapting style and messaging to different audiences

• Working across planned and unplanned care pathways

• Building strong, credible relationships with clinical, operational and finance colleagues

• Supporting delivery through influence, engagement and collaboration (not authority alone)

• Managing risks, issues and dependencies in a complex NHS environment

What we're looking for:

• Proven experience as a Project Manager within NHS Acute hospitals at Band 8a level or equivalent

• Strong track record in digital transformation, CIP or service redesign

• Ability to communicate with clarity and impact, including simplifying complex information for a range of stakeholders

• Experience working with and presenting to senior stakeholders

• Strong understanding of NHS priorities and direction of travel

• Able to operate independently and deliver at pace

• Skilled in managing challenge and difficult conversations constructively

• Ability to quickly build trust, credibility and effective relationships

Working for our organisation

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people's homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that's shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

Interim Role Description - Project Manager (Band 8a)

Purpose of the role To lead and deliver key projects within Croydon Health Services NHS Trust's transformation agenda, with a focus on digital enablement, cost improvement and service redesign, ensuring alignment to organisational priorities.

A key aspect of the role is working closely with senior stakeholders, using clear, effective communication and tailored messaging to drive understanding, engagement and delivery.

Key responsibilities

• Lead end-to-end delivery of allocated projects

• Develop and maintain project plans, milestones and deliverables

• Liaise with senior stakeholders across clinical, operational and corporate functions

• Communicate complex and potentially sensitive information clearly, adapting approach to suit different audiences

• Distil detailed project information into concise updates and key messages for governance and decision-making forums

• Facilitate meetings and discussions, including where views differ

• Manage risks, issues and dependencies

• Support delivery of CIP schemes and transformation initiatives

Person profile

• Strong communicator with the ability to adapt style across written, verbal and presentation formats

• Experienced in engaging and influencing senior stakeholders

• Able to translate complexity into clear, actionable messages

• Confident managing challenging conversations in a constructive and respectful way

• Delivery-focused self-starter who can quickly understand context and priorities

Person specification

Knowledge

Essential criteria

• Proven experience as a Project Manager within NHS Acute hospital at Band 8a level or equivalent, strong understanding of NHS priorities and direction of travel
• Ability to communicate with clarity and impact, including simplifying complex information for a range of stakeholders., strong track record in digital transformation, CIP or service redesign

Education/Qualification

Essential criteria

• Project/Programme Management Qualification (e.g Prince2, MSP) or equivalent experience

Experience

Essential criteria

• Significant experience in Project Management
• Experience of implementing large scale transformation

We particularly welcome applications from black, asian and minority ethnic candidates as there is an under-representation at senior level within Croydon Health Services NHS Trust.

We offer many flexible and part-time working opportunities and all of our substantive & Fixed Term employees can enjoy a range of staff benefits, including parking, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme. We value diversity and promote equality of opportunity.

DETAILS ON APPLICATION PROCESS

Please note that no job offer or volunteer placement will be made until satisfactory references have been received. You are asked to provide email addresses for all referees, and ensure their accuracy before submitting your application.

If you need to discuss any reasonable adjustments under the Equality Act, require the application form in a different format or would like advice in regard to the recruitment process, please email the South West London Recruitment Hub - khft.askrecruitment@nhs.net - For Medical and Dental Staffing requests please contact Charlotte So, Senior Medical HR Advisor at