<ul><li>Experience in Implementation of ITSM, ITIL frameworks</li><li>Experience in Implementation of tool - Jira or ServiceNow or equivalent ITMS tools</li><li>Deep understanding of the Incident Lifecycle Management, Problem Management</li><li>Project planning</li><li>Risk and Issue Management</li><li>Stakeholder management and Governance</li></ul>

Virtusa Corporation

Experience in Implementation of ITSM, ITIL frameworks Experience in Implementation of tool - Jira or ServiceNow or equivalent ITMS tools Deep understanding of the Incident Lifecycle Management,...