Job Description

As the UK's premier international airport, it's vital for us to maintain a sharp commercial edge. As a Commercial Project Manager, you are part of a Commercial team that drives our profitability across everything from property and retail through to passenger services like parking and the aeronautical side of things.

As a Commercial Projects Manager, you will lead the delivery of key elements of business cases and manage approval processes for business partner fit-outs. You will collaborate with internal and external stakeholders to ensure all projects meet Heathrow standards and regulatory requirements. You will be part of the Commercial Projects team.

Commercial provides space to tenants, concessionaires and other partners to drive revenue. To support this, partners require the agility to adapt and enhance their spaces in a controlled and efficient way.

We enable the delivery of fit-outs and projects that are safe, compliant and aligned to Heathrow standards, ensuring changes are managed effectively while maintaining operational integrity.

Responsibilities

• Establishing a strong working relationship with key stakeholders and ensure that all user requirements are captured and approvals are in place to meet scheduled dates, as well as understanding regulatory requirements.
• End to end execution planning and management, ensuring clear goals, roles and deliverables are well defined to ensure delivery of the goals and value for money of the expenditure.
• Responsible for the Safety of everyone involved or touched by the fit-outs projects.
• Ensure the integration of design, development, construction delivery, commissioning and process requirements is achieved using the subject matter experts in the team.
• Track and report on project performance using established systems and clear communication.
• Ensure the project deliverables have been tested, commissioned and handed over in accordance with Heathrow requirements.

Qualifications

• Effective communication skills, with the ability to build relationships, coordinate effectively, and manage stakeholders.
• Familiarity with project lifecycles, governance, and delivery frameworks.
• Managing project risk, including identifying, assessing, and developing mitigation strategies, with evidence of successful application to support project delivery.
• Commercial awareness and experience working within a contractual environment.
• Capability to solve problems, with well-developed analytical and numerical skills.
• Ensuring accuracy in documentation, processes, and compliance requirements.

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.