Key Responsibilities
Planning & Delivery Management
• Develop and maintain the integrated project plan, WBS, schedule and critical path across the LOS, LMS and Collections workstreams
• Manage scope, milestones and deliverables across phased go-live waves (greenfield new book first, followed by legacy migration)
• Drive day-to-day delivery, sprint cadence and resource planning across business, IT and vendor teams
• Track and report progress, budget (CAPEX / OPEX) and QG gate readiness to
• Loan Origination System (LOS) migration from Newgen IBPS to Flowable -
onboarding, application capture, STP journeys, credit decisioning, policy rules & BPMN approval workflow
• Loan Management System (LMS) migration from Nucleus LMS v3.3 to FinnOne Neo -
servicing, repayment scheduling, accrual, GL / accounting, deferral, rescheduling, write-off & closure
• Collections migration from Intellect to FinnOne Neo - delinquency management,
bucketing, dunning, collections workflow, allocation, field & tele-calling, promise-to-pay & legal / recovery
• KYC / AML, documentation & disbursement handoff to core banking
• Conventional (FinnOne Neo) and Islamic (Finacle 11.x - Murabaha, Ijara) retail lending products
• Integration across core banking, credit bureau, e-KYC, payments, GL, channels & dialer /collections tools
Skills & Competencies
• End-to-end delivery management of large, multi-workstream banking technology /system implementation programmes
• Strong planning, scheduling and critical-path management (MS Project, Wrike, or similar)
• Budget, vendor and commercial management
• Governance, RAID and stakeholder reporting at senior / CXO level
• Working knowledge of LOS, LMS and collections platforms and integration patterns (REST / SOAP, APIs, data migration)
• Agile and waterfall / hybrid delivery
Qualifications
• Bachelor's degree in relevant field (Master's / MBA preferred)
• 12-14 years of banking / financial services experience, with a strong project delivery track record
• Proven experience managing retail lending system implementations across origination, loan management and collections (e.g., Flowable, Newgen, FinnOne Neo, Nucleus,Intellect, Finacle, Pega, TCS BaNCS)
• PMP, PRINCE2 or equivalent certification; Agile / Scrum certification an advantage