Fully remote or Hybrid

At Animal Friends, we believe in working hard, having fun, and always striving for the best for our people, our customers, and their pets. We're looking for a driven and highly collaborative Project Manager to join us on a 12-month Fixed-Term Contract. If you have the grit to make the impossible possible and want to lead initiatives that genuinely matter, this is the role for you.

The Role: Make a Real Impact

As our Project Manager, you will oversee the end-to-end delivery of key Strategic IT and Business Change projects. You will act as the crucial link between our technical capabilities and business objectives, seamlessly translating complex technical details into clear, actionable business insights.

From discovery through to benefits realisation, you will guide projects ranging from £50k to £1M+, ensuring they are delivered on time, within scope, and on budget.

Why You'll Love It Here

• Meaningful Projects: You won't just be moving tasks across a board. You will be shaping systems and driving business changes that directly improve outcomes for our customers and their beloved pets.
• Collaborative & Supportive Environment: You'll work hand-in-hand with Business Analysts, Technical Teams, Scrum Teams, and Senior Leadership (including our CFO and Head of Pricing). We are a matrix team that succeeds together.
• Work-Life Balance: We know you do your best work when you feel your best. We are deeply committed to a healthy work-life balance that respects your time, energy, and life outside of the office.

What You Bring to the Table

• Proven Delivery: A strong track record of successfully delivering technical and business change projects, including managing vendors, third parties, and in-house development.
• Qualifications & Methodology: A professional PM qualification (Agile, Scrum, PMP, or APM) combined with strong project planning skills and experience managing multiple concurrent deliveries.
• Master Communicator: The ability to cut through the noise, manage senior stakeholders, and unite business and technical teams under a shared vision.
• Resilience & Focus: Adept at identifying dependencies, mitigating risks, and navigating complex challenges with a positive, solutions-oriented mindset.
• Bonus points if you have direct experience in an insurance pricing or actuarial setting, or if you have a track record of implementing B2B, B2C, or B2B2C services!

Ready to make your mark? If you're an ambitious Project Manager ready to dive into an energising environment where your work truly counts, we want you on our team.

What you can expect from us:

We recognise that your hard work shouldn`t come without its perks, so here's a little list of some of the things you can expect to get from us:

• 25 days (pro-rata) annual leave plus bank holidays and we give you your birthday off
• Fully paid day off for charity work
• 95% of our employee's own pets, we're able to provide up to 50% off insurance along with free access to our Vet consultation app JOII
• We believe looking after employees' health is important, so we offer discount on gym membership, access to a Wellbeing hub
• We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of the quarter's choice
• Most importantly, you`ll be working within a courageous, passionate and kind-hearted team

Why choose Animal Friends

Animal Friends has been supporting UK pet owners for more than 25 years with our comprehensive and meaningful pet insurance. We are not only an award-winning business but one of the largest pet insurance providers in the UK.

We understand that our success is only possible because of how we work together, which is why our company values of being courageous, kind-hearted and passionate are the heart of what we do - and we simply wouldn't be who we are today without our colleagues, who embody these values every day.

We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and pet health services provider. On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.

Our recruitment process

As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check, and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.

Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.