The Chevron Business Support Center (BASSC), located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications for the position of Network Configuration & Compliance Engineer. Successful candidates will join the IT Company which is part of a successful multifunction service center with a workforce of more than 1800 employees delivering business services and solutions across the globe.

Responsibilities for this position may include but are not limited to

• Engineer and maintain SolarWinds NCM compliance artifacts-rules (regex/advanced config search), policies, and policy reports-with remediation scripting to enforce network hardening standards.
• Develop, test, and validate compliance content (e.g., Cisco IOS/IOS-XE baselines, golden configs, remediation playbooks) and govern device templates used to assess controls.
• Plan and execute SolarWinds platform upgrades in controlled environments; coordinate prerequisites (access, server readiness) and post-upgrade validation.
• Integrate compliance workflows with ServiceNow (e.g., indicator tasks, tracking, and closure) and maintain clear status for stakeholders.
• Coordinate vendor interactions (e.g., opening/following up on cases, facilitating engineering-to-engineering exchanges) to resolve platform or connector issues and drive outcomes.
• Instrument SNMP/connectivity and discovery pre-requisites so devices are monitored and evaluated reliably; partner with firewall/server teams to remove blockers.
• Use agile delivery tooling (e.g., Azure DevOps) to create and manage Features/Stories with acceptance criteria and traceability for deployment tasks and safeguards.
• Publish high-quality documentation (configuration standards, runbooks, troubleshooting guides) and deliver concise status updates in stand-ups and stakeholder reviews.
• Track and improve compliance posture by monitoring policy report outcomes and driving remediation with site/network owners; demonstrate fixes using NCM remediation workflows.

Required Qualifications

• Hands-on expertise with SolarWinds NCM (rules, policies, policy reports, remediation scripts; advanced config search and regex).
• Proven experience building and validating network hardening content for Cisco IOS/IOS-XE (e.g., golden configs, device templates, rules for legacy and current versions).
• Working knowledge of CIS Benchmarks and/or DISA STIG and how to operationalize them via NCM compliance reports.
• Proficiency with ServiceNow tasking or equivalent ITSM workflows to manage indicators/changes and document evidence.
• Familiarity with SNMP, device onboarding, and connectivity considerations to ensure accurate monitoring and compliance scans.
• Experience planning/validating SolarWinds platform upgrades and coordinating access/permissions and server prerequisites.
• Ability to drive vendor casework through to resolution with clear, written technical communication.
• Strong documentation skills (standards, runbooks) and agile collaboration (e.g., Azure DevOps work items, acceptance criteria).

Preferred Qualifications

• Depth in policy/report engineering for compliance frameworks and automation of remediation at scale within NCM.
• Experience creating/maintaining device templates and alignment to evolving benchmarks across platform and device families.
• Demonstrated ability to show remediation outcomes and drive closure using NCM's violation and remediation workflows.
• Exposure to SQL/Windows administration considerations relevant to SolarWinds deployments and upgrades (application/DB).
• Knowledge of CIS policy artifacts and mapping of organizational controls to enforceable checks.
• Scripting for network automation (e.g., PowerShell) to support compliance evidence generation, packaging, or validation.

Relocation Options:

Relocation may be considered.

International Considerations:

Expatriate assignments will not be considered.

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