At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Customer Service Manager

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Your role and responsibilities

In this role, you will have the opportunity to be responsible for local import/export operations. Each day, you will supervise performance of customs brokers. You will also showcase your expertise by ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations.

The work model for the role is: onsite

This role is contributing to the Electrification Smart Power Business Area.

You will be mainly accountable for:

• Ensures the resolution of customer issues (e.g. order, technical, payment) and positive customer experience throughout the entire process
• Ensures the Logistics processes - preparation of needed documentation for deliveries in EU and non-EU countries in compliance with local and international legislation
• Maintains all needed settings and parameters in Sales and Distribution module in SAP
• Prepares and analyzes regular statistics using available tools and collecting relevant information

Our team dynamics:
You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• Bachelor's degree
• You are qualified in Customer Service, Order Handling or in Logistics is an advantage
• Extensive knowledge of MS Office (Word, Excel) and SAP
• You are at ease communicating in English
• Ability to demonstrate your experience in international manufacturing company
• You are passionate about working in a team environment

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.