JOB DESCRIPTION

NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.

Job Summary:

The Sales and Operations Coordinator supports the sales and operations teams by managing administrative tasks, coordinating order processing, and ensuring smooth communication between departments. This role involves handling inquiries, preparing sales reports, monitoring office process to enhance overall efficiency and customer satisfaction.

RESPONSIBILITIES/ACCOUNTABILTY & AUTHORITY:

• Maintain accurate records of sales and operational activities.
• Prepare reports and presentations for management review.
• Assist in planning and executing sales events, trade shows, and promotional campaigns.
• Assist in the planning and execution of operational strategies and initiatives.
• Coordinate marketing materials and promotional activities with the marketing team.
• Manage sales databases and update customer records.
• Assist sales representatives with administrative tasks For Sales & Operations Team and customer inquiries.
• Prepare and process sales orders, contracts, and invoices.
• Coordinate schedules and appointments for the sales & Operations team.
• Facilitate communication between sales, marketing, and other departments.
• Organize and participate in sales meetings, conferences, and training sessions.
• Generate sales reports and forecasts.
• Analyze sales data to identify trends and opportunities for improvement.
• Track sales performance and progress towards targets.
• Coordinate with logistics and inventory teams to ensure product availability and timely delivery.
• Handle any order discrepancies and follow up on backorders.
• Suggest and implement solutions to enhance efficiency and effectiveness.
• Maintain and update sales documentation, such as price lists, catalogs, and promotional materials.
• Maintain office supplies and equipment for the sales department.
• Work with the sales team to develop and implement sales strategies.
• Monitor client issues, feedback, deadlines, and deliverables and ensure customer satisfaction.
• Provide feedback and suggestions for improving sales processes and customer satisfaction.

BEHAVIORAL SKILLS/COMPETENCIES & EXPERIENCE REQUIRED:

• Clearly and effectively convey information to team members, customers, and other stakeholders.
• Listen actively and provide thoughtful responses to inquiries and feedback.
• Prioritize tasks efficiently and meet deadlines.
• Manage multiple responsibilities simultaneously.
• Ensure accuracy in order processing, documentation, and reporting.
• Identify and correct errors promptly.
• Seek opportunities for professional development and growth.
• Employee shall work and behave in compliance with the NOV Code of Business Conduct and Ethical Standards, values, and company policies. The employee shall always, comply with local statutory rules and regulations.

EXPERIENCE/EDUCATION/SKILL-SET REQUIRED:

• Diploma degree or bachelor's degree.
• Experience in Sales 1-3 year's experience.
• Microsoft office
• Attention to detail
• Communication skills - verbal and written
• Problem analysis and problem solving

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.