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PAQ, Inc. pays 75% of the total cost of benefits for employee and their families.

PAQ, Inc. is a 100% Employee-Owned Company consisting of 23 retail grocery stores throughout the central valley and central coast of California. Sixteen of our stores are price-impact, warehouse format under the FOOD 4 LESS banner and seven of our stores are Hispanic format with the RANCHO SAN MIGUEL MARKET banner. We believe at PAQ, Inc. that our Employee Owners are our most valuable asset, and we currently have an opening for

Job Title: Mini Mart Clerk

Location: PAQ, Inc, Store Location, On-Site

Reports To: Store Director

Employee Type: Regular, Full-Time

Exemption Type:Non-Exempt

Travel Required: No

Wage Scale: Clerk Level

Updated:07/28/2024

Job Summary:

The Mini Mart Clerk provides excellent customer service, maintains a clean and well-stocked store, and efficiently handles cash transactions. This role involves assisting customers with their purchases, ensuring the smooth operation of the mini mart, and contributing to a positive and welcoming environment.

Essential Functions of the Position:

• Provide information about products and services offered at the mini mart.
• Handle customer complaints and inquiries promptly and professionally.
• Operate cash registers and accurately handle cash, credit, and debit transactions.
• Balance cash drawers at the beginning and end of shifts.
• Promote and upsell store products and promotions to customers.
• Ensure the mini mart is always clean, organized, and well-stocked.
• Monitor inventory levels and restock shelves as needed.
• Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
• Monitor expiration dates of labeled goods to ensure only fresh products are available for customer purchase.
• Maintain store cleanliness inside and out, including bathrooms and trash cans.
• Maintain a clean, attractive, and friendly department to help ensure a favorable department image to customers.
• Report malfunctioning refrigeration or equipment to store management immediately.
• Greet all customers and provide prompt and courteous service.
• Monitor and report any suspicious activities or security concerns to management.
• Perform other duties as assigned.

Knowledge:

• Basic knowledge of retail operations and customer service principles.
• Familiarity with cash handling and point-of-sale (POS) systems.
• Understanding of safety and sanitation standards.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in basic math and handling transactions accurately.

Abilities:

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
• Ability to perform tasks that require fine motor skills, such as using tools or handling small objects.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
• Environment: Indoor, climate-controlled, with adequate lighting and ventilation.
• Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas.
• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
• Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
• Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
• Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: Over one year of Combo Clerk experience is preferred.

Company Employment Policies:

• PAQ, Inc is an "At-Will" employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).

PAQ, Inc./Food 4 Less/Rancho San Miguel offers excellent health benefits, enrollment in our ESOP after 1 year, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, and an employee assistance program.

We look forward to the possibility of you joining our team!

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.

EEO/Inclusivity - As PAQ, Inc. continues to grow, our diversity-from our variety of perspectives and wide range of experiences-is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Other details

• Pay Type Hourly
• Min Hiring Rate $16.00
• Max Hiring Rate $18.50

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