These responsibilities include supporting the Customer Service team with the following duties Coordinate orders and shipments between Manufacturing and customers. Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders. Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable. Any other projects as assigned by the Customer Service Manager.