Student Intern Customer Service
Technology | Manufacturing

The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers SLB role in the industry and the lifestyle associated with the job.

• Learn about the oil and gas industry.
• Follow prescribed internship guidelines for each week as closely as possible. Note: While the opportunity for technically-trained professionals is large, these jobs are unique in their scope and responsibility and require a special kind of individual to succeed. The internship will enable the candidate and SLB determine if these requirements are met before committing to a full time job.

Mission
The Student Intern - Customer Service is responsible for supporting the customer service team with processing customer orders, handling order entry, shipment scheduling and any other necessary functions to meet customer requirements on a timely basis.
Responsibilities
These responsibilities include supporting the Customer Service team with the following duties

• Coordinate orders and shipments between Manufacturing and customers.
• Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
• Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
• Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
• Any other projects as assigned by the Customer Service Manager.

SLB is an Equal Employment Opportunity Employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. SLB is a VEVRAA Federal Contractor-priority referral Protected Veterans requested.

Minimum Qualifications:

• Basic knowledge of customer service, including computer skills.
• Strong organizational skills to efficiently handle the volume of work and timely processing.
• Ability to communicate with multiple different teams and variety of customers/vendors.
• Strong attention to detail with the ability to adapt to customer needs.
• Proactively identify and resolve any issues with a calm and positive attitude.