We are looking for an experienced HR professional to join the team in the newly created role of HRC Employee Services Lead, which will report to the HRC Manager. The HRC Employee Services Lead will be responsible for overseeing the employee services team to ensure the delivery of high-quality support and services to employees, across the GPC East covering South Europe, Africa & Mediterranean, Middle East and Asia Pacific.

This role involves coordinating various administrative employee topics such as data entry and reporting, HR Systems (SAP, Success Factors, SAP Fiori, among other), learning and development and mobility, addressing employee and managers inquiries, and ensuring compliance with company policies and regulations.

Key Responsibilities:

• Lead and manage the employee services team, providing guidance and support.
• Oversee the administration of employee programs and systems, ensuring consistency across the entire region through meaningful SLAs and alignment with global processes and standards.
• Responsible to draft and support implementation of SLAs converging the processes across region liaising closely with HRC Manager.
• Support the entire employee life cycle aligned with market best practices and company goals (after recruitment, during development and mobility and in exit procedures).
• Ensure timely and accurate responses to employee inquiries and concerns.
• Maintain and update employee records and ensure data integrity.
• Develop and implement employee service policies and procedures.
• Collaborate with HR teams in the region and other departments to enhance employee experience.
• Conduct regular training sessions for the employee services team.
• Ensure consistency in the data entry for L&D activities and reporting across region.
• Ensure global mobility cases are aligned with global practices in terms of data and reporting.
• Ensure consistency in the HC aligned with global reporting.
• Monitor and report on key metrics related to employee services.
• Handle escalated employee issues and provide resolutions.
• Ensure compliance with labour laws and company policies across region.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of experience in Employee Services or HR roles.
• Excellent leadership and team management skills and ability to lead a team across region.
• Strong knowledge of employee benefits, wellness programs, L&D activities, mobility processes and HR policies.
• Strong communication and interpersonal skills.
• Proficiency in HR software and systems, with proven experience in SAP Success Factors.
• Proficiency in excel and experience in reporting on key metrics.
• Ability to handle sensitive information with confidentiality.
• Strong problem-solving and organizational skills.

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An environment where you can thrive
We recognise that having a diverse team makes us a better, smarter team. Diversity is something we value and regard it as key to our success.

We encourage new ways of thinking and celebrate our wide range of skills that help us continually challenge the status quo and inspire innovation. An inclusive and diverse environment fosters creativity, improves decision-making and introduces new ways of thinking.

Our people are at the heart of what we do at Subsea7 and we are committed to creating an environment where everyone can thrive. Fair employment practices, fair treatment for all individuals and equal opportunity on the basis of merit are the foundation of how we work and develop together.

What happens next?
If you would like to apply for this role, simply click the Apply button found on this page.

You may be prompted to set up a profile with us. It's quick and easy to do. Or, if you have already created a profile with us, simply log in and submit your application.

Here are 3 top tips to help you submit a successful application:

• Make sure your CV is up-to-date and highlights the transferable skills and experience you can bring to this role.
• We would encourage you to include a cover letter as part of your application. It's your chance to tell us why you would be a brilliant addition to our team.
• Take your time with your application and check there are no errors before final submission

Once you have submitted your application, we will be in touch as soon as possible with next steps.
To find out more about Subsea7 visit our website here

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