Collections Specialist
2001-30000
Other
4 days ago
Posted date4 days ago
Entry / JuniorMinimum level
Entry / JuniorWhat are you going to do
Key Responsibilities:
Essential skills and knowledge
Requirements:
Benefits:
Key Responsibilities:
- Conduct credit checks on new accounts and ensure timely account openings.
- Collaborate with the Business Services team to ensure accurate payment allocation and resolve any issues promptly.
- Proactively monitor and collect accounts receivable, reaching out to customers via phone and email.
- Handle customer queries with integrity, professionalism, and efficiency.
- Reconcile accounts receivable on a monthly basis, ensuring all discrepancies are resolved.
- Manage credit hold queues, ensuring timely actions.
- Perform ad-hoc accounts receivable tasks as required by the business.
Essential skills and knowledge
Requirements:
- Strong knowledge of account reconciliation.
- Advanced Excel skills, including VLOOKUP, pivot tables, and data analysis tools.
- The ability to investigate and resolve complex inquiries independently, with support from senior team members as needed.
- A proactive, solution-oriented mindset and excellent communication skills.
- A customer-first approach with a focus on maintaining strong relationships and delivering results.
Benefits:
- 12 month fixed term contract with possibility to extend
- Salary sacrificing
- Employee Assistance Program (EAP)
- Corporate discounts
JOB SUMMARY