Administrative Clerk II

Department: Generations Southeast
Location: Juneau
Exemption Status: Non-Exempt
Pay Grade(s): 5 ($20.67 - 26.97 DOE)

Purpose: Administrative Clerk will support and provide a full range of clerical assignments for the Generations Southeast Community Learning Center.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:
• Provide a full range of reception services, including answering phones, greeting the public, mailing program information, and making referrals.
• Handle incoming and outgoing mail, including receiving, opening, date stamping, and distributing materials.
• Maintain and update records, including contact information, schedules, attendance, numerical logs, ledgers, and client files.
• Photocopy, collate, assemble, and distribute materials.
• Prepare reports and correspondence using word processing, spreadsheets, and other business software.
• Review and verify documents, forms, and applications for completeness and accuracy.
• Follow up to ensure applications include all required data and supporting documents.
• Perform complex data entry tasks, ensuring accuracy and correcting errors as needed.
• Gather and record statistical data for reporting purposes.
• Provide assistance and support for room rentals, including computer and multimedia setup (PA system, audio/video, wireless internet, teleconferencing).
• Prepare and assemble large mail-outs of program materials.
• Assist clients and co-workers by explaining processes, forms, procedures, and program requirements.
• Monitor and maintain office supplies and materials.
• Help maintain the program database.
• Assist with scheduling and setting up meetings in local communities as needed.
• Support special projects as assigned.
• Perform other related duties as needed.

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:
• Ability to follow written and verbal directions.
• Work effectively with minimal supervision.
• Physically capable of pushing and lifting heavy materials.
• Proficient in computer-based report writing.
• Maintain a professional and approachable demeanor when interacting with the public, staff, instructors, and students.
• Adhere to professional appearance standards.
• Knowledge of Tlingit, Haida, and Tsimshian cultures.

Minimum Qualifications (education, experience, skills):
• High School Diploma or GED
• 1 year of experience (paid or volunteer) performing duties related to office or clerical support.
• Must be 21 years of age with a Valid Driver's License (may be a requirement for some appointments.)

Preferred Qualifications (education, experience, skills):
• N/A

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:
• The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
• Some travel may be required on small aircraft or ferry.
• Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.