JOB DESCRIPTION

The Sales Support Engineer will be responsible for assisting the sales teams on technical matters and acts as a liaison between internal stakeholders. This role will include coordination with multiple internal departments, NOV organizations, and external customers or consultants. It will also entail taking a lead role in researching customer requirements and conducting technical sales briefings for customers and company representatives. This role will report to the Product Line Director, with a dotted line to the Engineering Director.

Primary Responsibilities:

• Researching customer technical specifications and creating conceptual CAD layouts for new equipment.
• Review contracts and technical detail documents. Assist with contract clarifications and interpretation.
• Creating calculations for new unit configurations for weight and balance, pump and vaporizer performance, and unit capacities.
• Preparing and conducting technical sales briefings for customer and company representatives.
• Researching customer technical specifications and providing feedback to the sales department for estimating the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution.
• Research and advise on applicable laws, regulatory requirements, codes, and technical standards.
• Participate in project kick-off and contract review meetings to handoff conceptual work to production engineering
• Participate in product line discussions for awareness of market trends, customer feedback, and field issues.
• Facilitate and assist with generating specification documents for new products transitioning from R&D to production.
• Develop sales support and customer facing documentation for our products and processes.
• Work with product line in review of customer fleet compatibility analysis.
• Stay up to date on emerging market trends and how they relate to incoming equipment quote proposals.
• Coordinate engineering involvement with key internal and external customers including suppliers, consultants, senior management, and other NOV organizations.
• Utilize customer service skills to explain technical products to non-technical audiences.
• Follow all applicable company and corporate policies, guiding principles, procedures, and programs; including but not limited to the process map, support processes, health, safety, and environmental requirements.
• Contribute and attend sales, production, and project action meetings as required.
• All other assigned or associated tasks and duties to help meet or exceed the customer expectations and company goals.

SKILLS & EXPERIENCE REQUIRED

• Degree in Engineering or equivalent qualifications required.
• Professional Engineering (PE) designation E.I.T or P.Eng is preferred.
• Minimum of 5 years Engineering and Design experience.
• Experience with AutoCAD and/or SolidWorks is required.
• Knowledge and experience in the design and operation of oilfield service equipment (coiled tubing, nitrogen pumping, snubbing, etc.) is considered a strong asset.
• Ability to work with a diverse group of employees and departments.
• Ability and willingness to travel internationally.

PERSONAL ATTRIBUTES

• Strong organizational, prioritization and planning skills.
• Excellent leadership and interpersonal skills.
• High attention to detail.
• Excellent verbal and written communication and presentation skills.
• Able to work independently and as part of a team.

HSE REQUIREMENTS

• Primarily work Indoors, occasionally outdoors on equipment locations.
• Occasional work around or on functioning equipment.
• Occasional traveling to customer field locations, possibly internationally.

Preferred method of application and to view all opportunities visit: https://www.nov.com/Careers

NOV is an Equal Opportunity Employer and Prohibits Discrimination or Harassment of Any Kind: NOV is committed to the principle of equal employment opportunities for everyone and to providing employees with a work environment free of discrimination and harassment. NOV values inclusion and diversity; we encourage all qualified candidates to apply.



With over 40 different locations in Canada, and 35,000 people worldwide, NOV is proud to offer their employees competitive pay and excellent benefits, Employer retirement plan contributions, Health Spending account and employer paid premiums. We are also proud to provide on the job training, with potential for advancement within our organization and an Educational Assistance Program

NOV thanks all interested applicants, however only those selected for interview will be contacted