JOB DESCRIPTION

• Identify, qualify, and develop new business opportunities, including lead generation, understanding customer needs, and effectively managing the sales process to convert leads into orders.
• Build and maintain strong business relationships with customers, understand their buying patterns, and maximize revenue potential through proactive support and engagement.
• Provide sales leadership throughout the bidding phase by collaborating with Proposals and Applications support teams to secure successful outcomes.
• Stay informed of existing competitive technology, market pressures, and industry trends to identify opportunities for product development and ensure NOV remains at the forefront of the market.
• Align NOV's regional strategy with the current and future business strategies of existing and new customers.
• Create, distribute, and maintain accurate monthly/quarterly sales and activity plans to key stakeholders within the business.
• Manage the sales pipeline effectively to ensure accurate revenue forecasting (CRM).
• Provide regular market intelligence and forecast information to customers and internal stakeholders.
• Meet regional sales revenue forecasts, KPIs, and sales metrics.
• Monitor and address customer issues, feedback, deadlines, and deliverables promptly to ensure customer satisfaction.
• Ensure proposals meet technical requirements and maintain communication and follow-up throughout the proposal process.
• Collaborate effectively with other NOV groups within the EPS Group.
• Engage with customers through various communication methods, including face-to-face meetings, to provide exceptional customer service.
• Conduct customer visits, provide client office-based support, and travel as required within the region.
• Build customer profiles, identifying key decision-makers and buyers.
• Contribute to the preparation of the Annual Sales Plan (ASP).
• Oversee and manage any commercial changes to an order and communicate these changes to the customer.

Support other departments and perform additional duties as required by the line manager.

SKILLS & EXPERIENCE REQUIRED

Strategic:

• Exceptional ability to understand, evaluate, and apply technical information relevant to the Oil & Gas industry.
• Strong understanding of business needs and drivers, with the ability to deliver solutions that positively impact both NOV and our customers' organizations.

Operating:

• Adept at exercising good judgment, even with incomplete information, while meeting tight deadlines.
• Willing to support colleagues by providing the necessary information to complete tasks and eliminate roadblocks.
• Capable of defining, working within, and improving business processes while considering immediate and future business needs.

Confidence & Energy:

• Energized by tough challenges, with the confidence to provide direction and drive initiatives forward.
• Drawn toward opportunities and motivated by challenges, demonstrating a proactive approach in overcoming obstacles.

Organizational:

• Confident and professional in both written and verbal communication, effectively representing the company.
• Aspiring to advance within the organization, with a keen awareness of organizational culture and politics.
• Adjusts personal style appropriately to be effective within the organizational context.

Personal and Interpersonal:

• Creates a compelling and inspired vision or sense of core purpose, clearly communicating it to internal and external stakeholders.
• Flexible and adaptable when making difficult decisions, with a strong sense of customer focus (internal/external).
• Firm yet diplomatic in negotiations, consistently adhering to ethical principles and expecting the same from others.