Job Title:

Office Assistant

Department:

Reporting To:

Site:

ES-

Job Purpose:

To provide both clerical and administrative support to professionals, either as part of a team or individually.

Key Responsibilities:

• To perform any other duties assigned or delegated by his/her immediate supervisor
• Answers telephone, takes messages and answers inquiries within assigned scope of responsibility
• Maintains attendance reports, leave records, trip records and logs
• Maintain financial records and make basic math computations quickly and accurately
• Perform clerical and administrative tasks quickly and accurately
• Knowledge and proficiency in the use of technology (i.e. computers, word processing, database spreadsheet programs and power point)
• Knowledge and ability of record keeping methods, keyboarding and preparation of correspondence
• Maintains files and financial records
• Performs other duties assigned.
• Answering the phone and answering queries
• Photocopying and printing
• Complete and mail bills, contracts, policies, invoices, or checks
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers

QHSE

• Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or don't do in the course of your work;
• Cooperate with any company efforts to improve health and safety at work;
• Comply with any reasonable instruction given to you in the interest of health and safety.
• Not to interfere with or misuse anything that's provided for your health, safety or welfare
• Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work

Skills Required:

• Strong organisational skills
• Presentation skills and attention to detail;
• The ability to plan your own work, work on your own initiative and meet deadlines;
• The ability to manage pressure and conflicting demands and prioritise tasks and workload;
• Oral and written communication skills;
• Tact, discretion and respect for confidentiality;
• A pleasant, confident telephone manner;
• Teamwork;
• Reliability and honesty;

Qualifications:

• Higher Secondary School Certificate

Other Requirements:

• Able to give accurate and detailed information to visitors
• In-depth knowledge of typing correspondences, reports and other documents
• Proven record of answering telephone, giving relevant information to callers and routing calls to appropriate individual
• Demonstrated ability to schedule appointments and meetings
• Thorough understanding of making copies of printed documents, and filing correspondences, reports and records
• Quick at compiling and typing statistical reports and charts
• Computer: Extremely proficient in Microsoft Office applications
• Communication: Able to work and converse efficiently with all levels of colleagues, clients and other external contact

Scope and Limits of Authority:

Employee

Manager

Name:

Date:

Signature: