Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Digital Systems Analytics Lead, you will be responsible for developing data insights to enhance customer experiences and drive engagement. You will provide strategic and tactical leadership and direction to Final Control's Digital Customer Experience team members in harnessing customer insights to inform, develop, and execute strategies that will enhance customer engagement, personalize customer interactions, drive customer actions, measure digital performance, and provide actionable business insights across digital platforms.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

• Set clear objectives and KPIs effectively to meet organizational goals.
• Identify development priorities and drive upskilling initiatives by conducting learning sessions and workshops across Final Control DCX teams.
• Oversee the collection, analysis, and interpretation of customer data to uncover insights that inform personalized marketing strategies (e.g., Digital channel performance, SEO).
• Conceptualize, develop, and implement predictive models and algorithms to enhance customer segmentation, targeting, and personalization efforts.
• Translate complex data sets into clear, actionable business insights that guide strategic decisions.
• Direct the design and implementation of web features that improve user experience based on data insights.
• Ensure that all digital touchpoints are optimized for engagement, conversion, and customer satisfaction.
• Implement and refine tracking mechanisms to capture real-time data feedback loops for continuous improvement.

Who You Are:

You are inquisitive and have a good, positive attitude. You can efficiently carry out tasks independently. You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can proficiently communicate insights and recommendations. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

• Bachelor's degree in Marketing, Business, Computer Science, Statistics, or a related field.
• 3-5 years of experience in driving Digital Customer Experience initiatives.
• Proven track record in using data analytics to drive customer engagement, measure digital performance, and deliver business insights.
• Proficient in analytics tools like Google Analytics, Google Tag Manager, and other similar digital analytics tools.
• Strong leadership and team-building capabilities.
• Advanced knowledge of Microsoft Office applications.
• Working and applied knowledge in database methods, modeling, and tools (Relational databases, SQL, R, Python).

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

#LI-Hybrid

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

No calls or agencies please.