HVAC Mechanical Service Dispatcher
4 days to apply
Diamondback Mechanical Group
Diamondback Mechanical Group is currently hiring for a full-time HVAC Mechanical Service Dispatcher to assist customers and schedule appointments for our technicians in the La Vernia, TX area. This dispatch position earns a competitive wage of $16+ per hour, depending on experience, plus spiffs for maintenance agreement sales.
In addition to competitive pay and our encouraging culture, we offer our HVAC Mechanical Service Dispatcher the following benefits:
If this sounds like the right service dispatcher opportunity for you, apply today!
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This position works Monday - Friday, 8 AM to 5 PM with weekend and afternoon on-call rotations.
In this dispatch role, you keep our business running smoothly by providing support for our customers and service technicians. You manage our inbound calls and are skilled at prioritizing multiple requests. You maintain the service technicians' daily and on-call schedules, dispatch the technicians as service calls are completed, and proactively resolve problems with a focus on the customer service our company is known for.
You are always on top of things, promptly scheduling return trips with customers when parts come in. You're highly organized and consistently keep our customer database up to date. Committed to providing excellent customer service, you excel at keeping an open line of clear and concise communication between department managers, employees, and company customers. You take great pride in the role you play on our team and find satisfaction in helping clients receive the help they need!
ABOUT DIAMONDBACK MECHANICAL GROUP
Diamondback Mechanical Group: AC, Heating & Refrigeration is a locally-owned company that has been providing quality heating and cooling services to our community and the surrounding areas for years. We take pride in providing the best for our customers by offering the highest quality workmanship in the installation, repair, and replacement of heating, air conditioning, and refrigeration systems. For us, the customer always comes first and we look to make repairs before making sales.
The technicians and staff at Diamondback Mechanical are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction. We are a company that values our team and what they bring to the table. We strive to hire qualified employees that will grow and excel with us. We are a young company and offer our excellent staff advancement opportunities as the business grows.
OUR IDEAL HVAC MECHANICAL SERVICE DISPATCHER
If this sounds like you, keep reading about this dispatch position!
REQUIREMENTS FOR A HVAC MECHANICAL SERVICE DISPATCHER
Industry experience would be a plus but is not required. If you meet the above requirements, we need you. Prior dispatch experience and experience using Housecall Pro (or another dispatching software) would also be advantageous. Apply today to join our team as HVAC Mechanical Service Dispatcher!
Location: 78212
Must have the ability to pass a background check and drug screening test.
In addition to competitive pay and our encouraging culture, we offer our HVAC Mechanical Service Dispatcher the following benefits:
- Medical (75% covered by the company)
- Dental and vision insurance
- Paid vacations
- Paid holidays
If this sounds like the right service dispatcher opportunity for you, apply today!
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This position works Monday - Friday, 8 AM to 5 PM with weekend and afternoon on-call rotations.
In this dispatch role, you keep our business running smoothly by providing support for our customers and service technicians. You manage our inbound calls and are skilled at prioritizing multiple requests. You maintain the service technicians' daily and on-call schedules, dispatch the technicians as service calls are completed, and proactively resolve problems with a focus on the customer service our company is known for.
You are always on top of things, promptly scheduling return trips with customers when parts come in. You're highly organized and consistently keep our customer database up to date. Committed to providing excellent customer service, you excel at keeping an open line of clear and concise communication between department managers, employees, and company customers. You take great pride in the role you play on our team and find satisfaction in helping clients receive the help they need!
ABOUT DIAMONDBACK MECHANICAL GROUP
Diamondback Mechanical Group: AC, Heating & Refrigeration is a locally-owned company that has been providing quality heating and cooling services to our community and the surrounding areas for years. We take pride in providing the best for our customers by offering the highest quality workmanship in the installation, repair, and replacement of heating, air conditioning, and refrigeration systems. For us, the customer always comes first and we look to make repairs before making sales.
The technicians and staff at Diamondback Mechanical are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction. We are a company that values our team and what they bring to the table. We strive to hire qualified employees that will grow and excel with us. We are a young company and offer our excellent staff advancement opportunities as the business grows.
OUR IDEAL HVAC MECHANICAL SERVICE DISPATCHER
- Great communicator- can relay information in a direct and understandable way
- Team player- can work well with others
- Excellent communicator - can relay information to team and those around you
- Positive attitude - upbeat, honest, and assertive
- Problem solver - thinks outside the box and can come up with solutions to challenges
- Adaptable - works well under pressure and thrives in a fast-paced environment
If this sounds like you, keep reading about this dispatch position!
REQUIREMENTS FOR A HVAC MECHANICAL SERVICE DISPATCHER
- High school diploma (or equivalent)
- Proficiency with computers
- Experience answering a multi-line telephone system
- Geographical knowledge of our service area
- Great map reading skills
- Ability to accommodate on-call dispatching duties
- Willingness to comply with our company policy regarding background checks and drug screening
Industry experience would be a plus but is not required. If you meet the above requirements, we need you. Prior dispatch experience and experience using Housecall Pro (or another dispatching software) would also be advantageous. Apply today to join our team as HVAC Mechanical Service Dispatcher!
Location: 78212
Must have the ability to pass a background check and drug screening test.
JOB SUMMARY
HVAC Mechanical Service Dispatcher
Diamondback Mechanical Group
La Vernia
a month ago
N/A
Full-time
HVAC Mechanical Service Dispatcher
4 days to apply