JOB DESCRIPTION

Key Responsibilities

EDI Operations Management:

• Monitor and maintain the EDI system to ensure uninterrupted operation and data accuracy.
• Troubleshoot and resolve EDI-related issues, ensuring compliance with industry standards.
• Develop, test, and implement EDI maps, transactions, and workflows.
• Ensure the proper movement of documentation between host systems and trading partners.

ERP and B2B Integration Support:

• Collaborate with IT and business teams to implement and enhance ERP system integrations.
• Support direct connectivity projects between the company's ERP and customer ERPs or interfaces.
• Provide technical support for new customer onboarding and integration initiatives.

Process Improvement:

• Analyze and propose improvements to current EDI and B2B processes.
• Document workflows, configurations, and operational procedures for knowledge sharing and compliance.
• Train internal users on B2B application usage and processes.

Collaboration and Communication:

• Act as a liaison between internal teams, customers, and external partners to address EDI and B2B-related inquiries.
• Ensure timely communication of project statuses, challenges, and resolutions.
• Collaborate with finance and operations teams to optimize invoice delivery and billing practices.

Compliance and Standards:

• Ensure adherence to industry standards (e.g., ANSI X12, EDIFACT) and customer-specific requirements.
• Maintain documentation to support audit and compliance requirements.

Qualifications

Education:

• Bachelor's degree in Finance, Accounting, Management Information Systems, Computer Science, Information Technology, Business Administration, or a related field.

Experience:

• 1 to 3 years of experience in EDI operations, B2B integrations, or a similar role.
• Hands-on experience with EDI standards, mapping, and protocols (e.g., AS2, FTP, SFTP).
• Experience with ERP systems (e.g., OMEGA, Oracle Cloud, Oracle EBS, JDE, Microsoft Dynamics, Glovia).

Technical Skills:

• Strong analytical and troubleshooting abilities.
• Familiarity with middleware tools (e.g., Boomi, BizTalk, or Amalto) is a plus.
• Knowledge of EDI/B2B documents (e.g., XML, Flat Files).
• Proficiency in Microsoft Office Suite.

Behavioral Competencies:

• Strong verbal and written communication skills.
• Customer-focused and action-oriented.
• Capacity to work effectively under pressure.
• Creative problem-solving skills.

Preferred:

• Knowledge of supply chain and financial processes.
• Experience in energy, manufacturing, or similar industries.

Proficiency in English (preferred for Monterrey location).