Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Sales Support Manager

Your role and responsibilities

Main Accountabilities: Working as a member of the PG System Drive sales support team, reporting to technical sales support team leader. Tasks include the following: 1. Sales support Offers technical advice and provides comment on enquiry specifications for customers/channels/Sales Engineers with ABB products/systems/applications. Provides technical support during the technical meeting, product presentations and negotiations. Provides suitable technical solution and proposal to customers with sales. 2. Diagnostic studies Performs analytic and diagnostic studies to determine most suitable technical solution to meet customer needs. Proposes technical solutions for complex enquiries. Support the off-site and on-site service from technical side. 3. Presentations Prepares and delivers technical presentations and demonstrations for both internal staff and customers on complex product issues. 4. Training Offers product/solution/service related training. 5. Technical documentation Manage the process of translating the training material of the product and training courseware. 6. Feedback Follow and collect customer need and competitor information for R&D. 7. Supported product group including: Low voltage drive, MV general purpose drive. 8. Other technical tasks related to SD business.

Qualifications for the role


More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory