Join a team recognized for leadership, innovation and diversity

As a Lead Customer Experience Specialist atHoneywell, in Bucharest, you will be responsible toensure the successful fulfilment of all requests regarding the order processingand purchasing activities within the GCC department and adherence to standardprocedures and checks in daily activity to provide excellent customerexperience. This is a hybrid role, 3 days at the office + 2 days workfrom home model.

Honeywell Industrial Automation enablesour customers to run safer and more efficient operations. From refineries todistribution centers to retail stores, we help deliver results while improvingworker safety and meeting sustainability goals such as reduced carbon emissions- by leveraging connectivity, advanced data analytics, software, robotics,sensors, process automation and asset performance management solutions.

We Enable our Customers to Enhance the Safety,Sustainability, Resilience and Productivity of their People, Plants, andAssets.

Key responsibilities:

• Proactive engagement in projects and process transitions within the department.
• Successful, timely accounting and lifecycle maintenance of all orders / contracts / projects in the Honeywell systems.
• Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment.
• Responsible for creating / extending materials in SAP operating system.
• Follow-up on approvals for customer creation/extension/ amendment.

Key skills and qualifications:

• Fluent in English
• Preferred minimum 2 years experience in the Customer Services field, preferably with expertise in SAP.
• Preferred minimum 18 months experience in the Customer Services field for internal promotions.
• Experience working in a multidisciplinary team.
• Customer-oriented and action-oriented, proactive approach.

We offer:

• Competitive Salary regularly increased based on your performance.
• Enjoy 25 vacation days per year, plus extra days off for life's special events.
• Meal vouchers.
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers).
• Medical Insurance Plan paid by the company.
• Equal opportunity statement

We are an equal opportunity employer and valuediversity at our company. We do not discriminate based on race, religion,color, national origin, gender, sexual orientation, age, marital status,veteran status, or disability status.
We will ensure that individuals withdisabilities are provided reasonable accommodation to participate in the jobapplication or interview process, to perform crucial job functions, and toreceive other benefits and privileges of employment. Please contact us torequest accommodation.
Join us now and make an impact!
#FutureShaper
#LI-Hybrid

Additional Information

• JOB ID: req484283
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 02
• Referral Bonus: 840
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt