Sales Support Specialist

ABB
Sales Support Specialist
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Sales Supp. Mgr.-Configuration&Quotation
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: #LI - onsite This role is contributing to the Process Automation - Energy Division in India. You will be mainly accountable for: • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. • Developing and maintaining new sales opportunities while ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Managing the preparation of RFI (Request for Information), RFQ (Request for Quote), and all necessary technical, financial, and project management aspects of the bid/estimate/quotation process. • Establishing and maintaining effective customer relationships to understand customer needs and ensuring a positive customer experience throughout the sales process. • Identifying potential risks in bids, quotations, estimates, and contract agreements, and participating in the risk review process in accordance with ABB policy. • Collaborating with Supply Chain Management to identify potential vendors for project materials and evaluating supplier offers for compliance with specifications.
Qualifications for the role
More about us
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Sales Supp. Mgr.-Configuration&Quotation
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: #LI - onsite This role is contributing to the Process Automation - Energy Division in India. You will be mainly accountable for: • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. • Developing and maintaining new sales opportunities while ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Managing the preparation of RFI (Request for Information), RFQ (Request for Quote), and all necessary technical, financial, and project management aspects of the bid/estimate/quotation process. • Establishing and maintaining effective customer relationships to understand customer needs and ensuring a positive customer experience throughout the sales process. • Identifying potential risks in bids, quotations, estimates, and contract agreements, and participating in the risk review process in accordance with ABB policy. • Collaborating with Supply Chain Management to identify potential vendors for project materials and evaluating supplier offers for compliance with specifications.
Qualifications for the role
- You enjoy working with preparing bids/estimations in Process Automation, Process Safety, Substation Automation, PLCs, and across all market segments.
- You have 5 to 7 years of experience in preparing bids/estimations in Process Automation.
- You are highly adept at understanding customer specifications/requirements and applicable IEC or ISA standards.
- You are passionate about interpersonal and problem-solving skills.
- You have a diploma or engineering degree in Instrumentation, Electrical, or Electronics & Communication.
- You are proficient in verbal and written communication in English.
More about us
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.
JOB SUMMARY
Sales Support Specialist
ABB

Bengaluru
a day ago
N/A
Full-time