The Payroll Operations Analyst is a key member of the Global Payroll Operations Team. In this capacity the Analyst will act as the expert with knowledge in all areas of Payroll operations support. The primary objective of the analyst is to ensure that the team is achieving the desired level of customer service through operational support to achieve the global service level goals.

In this Role, Your Responsibilities Will Be:

• Serve as liaison between Payroll Operations, HRIS Operations and the Business Unit Customers by interacting with HR, Employees, other departments, and external vendors to understand their requirements and needs.
• Track resolution of issues and risks critical to production and processes to achieve customer service goals
• Create adjustments needed to correcting balances, hours, earning, etc., all types of balance adjustments
• Provide primary support to users and resolve questions in all areas of HCM specifically Payroll and employee self-service
• Provide support for employee transfers across Emerson businesses
• Identify and report unknown/unresolved errors that impact productivity and/or the employee experience
• Perform regression testing for recurring patches/updates to the Payroll system functionality based on assigned test scripts
• Ensure accurate and timely payroll payments to employees on the Costa Rica payrolls.
• Complete basic payroll functions including balance adjustments, mass salary updates, emergency payments, and periodic processing as required
• Attend periodic training to maintain levels of proficiency
• Maintain good knowledge in the software tools that are used to handle and maintain accurate data processing
• Support benefits function as it relates to employee contributions for healthcare, pension information, etc.
• Provide timely documentation and responses to questions that arrive through the department mailbox, e- mail, and phone requests
• Research and investigate laws and regulation as needed
• Following up with customers and team members on requests timely and accurately
• Other duties as assigned by management
• Voluntary and non-voluntary terminations calculations

For This Role, You Will Need:

• Bachelors Degree in a Human Resources, Payroll, Business, Accountant or related field, or equivalent experience.
• 2-3 years of related work experience, preferably in a multi-division, multi-state environment.
• Ability to understand tax and payroll laws changes and setup to ensure proper taxation on paychecks.
• Must be able to use Microsoft Excel and Microsoft Word.
• Ability to work in a team environment with minimum supervision.
• Excellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior management.
• Ability to show promptness and urgency in recognizing priority of tasks.
• Ability and willingness to accept change.
• Ability to function effectively in a rapid-paced environment.
• Must be able to think logically and creatively to resolve problems and prevent them from reoccurring.
• Must be meticulous and conscious of data confidentiality requirements.
• Ability to understand processes without every detail needing to be defined.
• Must be able to multi-task.

Preferred Qualifications that Set You Apart:

• Experience with Oracle applications would be preferred.
• Advanced knowledge of MS Excel formulas and analytics.
• Experience with ADP/Streamline system would be a plus.

Our Offer To You:

Benefits At Emerson we offer a competitive benefits package to recognize and support our employees.

Commitment with Diversity and Equal Opportunity. Emerson is committed to its core values and believes in respecting DE & I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality.

At Emerson we have different Employee Resource Groups that demonstrate our commitment with DE&I. Through continuous development of activities, programs, and social awareness.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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