Support Specialist - Configuration & Quotation

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Complex Proposals Leader

Your role and responsibilities

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world's demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification In this project-based position, you will be the expert in delivering competitive bids, estimates and quotes to customers for electrical low voltage distribution systems focusing on motor control centers, switchboards, loadcenters, and panelboards for Smart Power & Smart Building divisions in Canada. In this role your attention to detail and ability to coordinate with multiple channel partners will be vital to this key component of providing accurate product solutions. • Formulating competitive bids, estimates, and quotations by considering the best product offering available, appropriate technical solutions and commercial aspects for each situation. • Ensuring tenders are well-documented and submitted in a timely manner with an appropriate level of detail, including full and accurate costs. • Managing the collection and archival of project documentation regarding the offer/order and recording of assumptions and decisions made during development; and ensuring the status of the bids, estimates, and quotations are reported regularly. • Provide timely and accurate delivery of proposals based on critical project submission deadlines through coordination with relevant stakeholders. • Issue responses to RFI/RFQ requests from customers. • Contribute to an effective and positive customer relationship throughout the proposal process. • Collaborating through teamwork and coordination with internal and external stakeholders to ensure project execution. • Create, maintain, and follow up on project opportunities in Salesforce.

Qualifications for the role

• Bachelor's degree in electrical engineering.
• Minimum 3 years of relevant industry experience.
• Experience in formulating medium to complex proposals.
• Strong knowledge of low voltage distribution systems.
• Knowledge of Salesforce & relevant CRM Platforms (an asset).
• Strong ability to interpret technical specifications and single line diagrams.
• Demonstrate a high level of initiative, and ability to manage multiple project deadlines simultaneously with a collaborative, solution-focused and detail-oriented approach.
• Strong fluency in French (Bilingual an asset). French is required. English is also required to communicate with customers outside Quebec on a regular basis.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.