Global Account Manager - Group VP

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Head of Account Management

Your role and responsibilities

In this role, you will be part of a global organisation that helps the mining industry meet its energy transition goals. Your main task will be maintaining a close and trusting relationship at a senior and C-suite level and acting as an ambassador for customer-centricity within ABB. Furthermore, you will work closely with the business to define development initiatives and devise an investment proposal for our divisions to capture the value of that business. Your mandate would combine profitable growth and scaling up new products and solutions within a complex international environment. The work model for the role is: Hybrid #LI-Hybrid You will be mainly accountable for: • Creating an account strategy by understanding the critical business drivers of the customer and their business environment, interpreting the impact and opportunity for ABB. • Guiding and coaching the local organisation with best practices and providing the business with insights about the customer and competitive landscape. • Creating and managing tactical plans to grow or maintain the business with the customer, build the business case for such initiatives and manage its return on investment for ABB. • Identifying must-win opportunities in coordination with the local business and define annual sales targets for the account. Ensure that sales and profitability targets are achieved with a structured follow-up process. • Leading and orchestrating the engagements and relationship building amongst stakeholders within ABB and the customers at a senior and C-suite level. • Establishing an account team in different countries within ABB through regular cadence and hands-on engagement with our local businesses. Work to maintain high customer satisfaction by addressing issues with the customer. • Ensuring high data quality and accuracy within ABB's CRM tools. Report progress to your stakeholders under our established processes.

Qualifications for the role

• You are highly skilled in sales and account management with a minimum of 10 years relevant experience.
• Ability to demonstrate your experience in coaching customer-facing professionals to improve their performance.
• You have a track record of successful strategy design and implementation.
• Possess a basic knowledge in finance and understanding of financial statements.
• You have a strong interpersonal, influencing and negotiation skills.
• A curious individual with a willingness to learn and adapt.
• Degree in Business is a plus.
• Willingness to travel to different parts of the world (depending on the account needs, can be up to 70%).
• You are at ease communicating in English.

What's in it for you?

• Get exposed to cutting-edge technology in Process Automation and have a visible impact on the future
• Get motivated by continuous improvement in what we do and how we do it, bring your know-how.
• Feel empowered: take ownership and drive exciting results in your scope of action

Benefits

• Life insurance
• Employee Assistance Program
• Internal networking opportunities
• Employee Share Acquisition Plan
• Learning & development offering

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory