Job Summary

We are seeking a dynamic and experienced Senior Sales Engineer / Assistant Manager to join our team in Kolkata. In this role, you will be responsible for managing EUs (End User), OEMs (Original Equipment Manufacturer), Solution Partners (Both Existing and New), Green Field and Brown Field and MRO (Maintenance, Repair, and Operations) customers. Your primary focus will be to retain existing business by addressing potential and existing customer requirements, including quotes, technical support, contracts, and all related issues. Your efforts will directly contribute to improving the company's bookings and sales while maintaining a high level of customer service as specified in the company's objectives.

In this Role, Your Responsibilities Will Be:

• Take ownership of Individual booking /Target in the specified territory and Achieve budgets for given financial year.
• Administer potential and existing customer requirements (quotes, technical support, contracts, and related issues).
• Maintain high-level customer service in line with company objectives.
• Provide technical support and solutions to customers.
• Develop and maintain strong relationships with customers.
• Identify and pursue new business opportunities and new customer's development.
• Collaborate with internal teams to ensure customer satisfaction.
• Support Solution Partners/System Integrators, MROs, OEMs for incremental growth.
• Drive market engagement and build Funnel around uncovered markets and geographies.

Who You Are:

You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You make significant progress and remain calm and composed, even when faced with uncertainty or challenging situations, ensuring consistent progress and customer satisfaction.

For This Role, You Will Need:

• Technical Expertise: Technically minded with a minimum of 10 to 12 years of significant work experience.
• Product Knowledge: Experience in selling PLC, SCADA, HMI, VFDs, Motion Control Products, IIOT, Control System Portfolios etc.
• Application Knowledge: Knowledge of Control and Automation applications.
• Competitive Awareness: Understanding the offerings of competitors.
• Industry Knowledge: Familiarity with industries such as Industrial Automation Sector mainly in Steel Plants, Power Plants, Cement, Oil & Gas, Metals and Mining, Pharma, Metro and Infra etc.
• Market Insight: Overall market knowledge and familiarity with customers in the region of West Bengal, Odisha, Jharkhand, Bihar & N.E.

Preferred Qualifications that Set You Apart:

• BE/ B-Tech- Instrumentation/ Electronics.
• 10 to 12 years working experience in similar field.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.