Manager IT, Service Delivery

Emerson
Are you a professional looking for an opportunity to expose your skills and grow?
Emerson has an appealing opportunity for you - we are looking for a Manager IT Service Delivery, South-East Europe, to join our expanding team.
Based in Cluj Napoca, you will focus on IT infrastructure, partner with the other IT functions in providing an excellent user experience and support the Emerson IT Strategy and our values.
This is a key IT Management position within the Enterprise IT team, collaborating with other IT departments and finance.
In this Role, Your Responsibilities Will Be:
Who You Are:
You are a proactive self-starter with a strong drive for results who can take on the challenge of unfamiliar tasks and are ready to take actions without having all information readily available. You can optimally communicate ideas and are able to collaborate and successfully work with people across any level, function, culture and geography, building strong customer relationships along the way.
You are curious with a creative mind and an eagerness to try creative solutions and continue learn .
For This Role, You Will Need:
Preferred Qualifications that Set You Apart:
• Previous experience within a matrix organization with direct people management
Our culture and commitment to you :
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
ABOUT US
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
No calls or agencies please.
Emerson has an appealing opportunity for you - we are looking for a Manager IT Service Delivery, South-East Europe, to join our expanding team.
Based in Cluj Napoca, you will focus on IT infrastructure, partner with the other IT functions in providing an excellent user experience and support the Emerson IT Strategy and our values.
This is a key IT Management position within the Enterprise IT team, collaborating with other IT departments and finance.
In this Role, Your Responsibilities Will Be:
- Building the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service. Enabling Emerson business goals through the effective use of Information Technology capabilities and services.
- Supporting the business in providing standardized IT, Telecommunication services and solutions aligned with Business requirements; Own all non-standard IT requests and ensure that they are routed and ownership transferred for optimum success
- Managing the IT and Telecommunications infrastructure for the Area ensuring the standardization & security is in line with the Global IT strategy & policies.
- Acting as an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue
- Managing IT resources (Budget, Cost, Local IT Infrastructure Staff).
Who You Are:
You are a proactive self-starter with a strong drive for results who can take on the challenge of unfamiliar tasks and are ready to take actions without having all information readily available. You can optimally communicate ideas and are able to collaborate and successfully work with people across any level, function, culture and geography, building strong customer relationships along the way.
You are curious with a creative mind and an eagerness to try creative solutions and continue learn .
For This Role, You Will Need:
- Minimum of 10 years' experience in IT Infrastructure / Management
- Previous experience in working with high level management and executive leadership
- Previous experience in leading a local and remote team within a larger area, setting development objectives and coaching
- Fluency in English; any additional languages spoken within area a plus
- Availability to travel in the designated area/country
Preferred Qualifications that Set You Apart:
• Previous experience within a matrix organization with direct people management
Our culture and commitment to you :
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
ABOUT US
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
No calls or agencies please.
JOB SUMMARY
Manager IT, Service Delivery

Emerson
Cluj-Napoca
6 days ago
N/A
Full-time
Manager IT, Service Delivery