The Data Maintenance Team Leader oversees the team on a day-to-day basis, managing a team of Data Maintenance Administrators and Data Maintenance Specialists while maintaining an excellent relationship with our counterparts. Responsible for work planning and performance management of direct reports. Assists Supervisor/Manager in implementing and supporting company policies and procedures. Develops a proficient and motivated staff through effective hiring, coaching evaluation, and counseling. Ensures that SLA is met and maintained and cultivate relationships with appropriate customer contacts to be responsible and proactive according to their needs.

In This Role, Your Responsibilities Will Be:

• Ensure team performance by achieving efficiency, accuracy, and SLA targets.
• Develop team members, evaluate and improve performance through training, coaching, reporting, and setting short-term (monthly) and long-term (annual) goals.
• Act as a functional process leader, serving as the main point of contact for the entire team regarding any process issues that cannot be managed through standard procedures. Possess in-depth knowledge of all processes to provide input during evaluations and assist in addressing process-related needs.

Who You Are:

You set stretch goals and objectives, pushing individuals or teams to perform at higher levels. You know what motivates different people and align work accordingly. Your actions signify progress and you remain calm and composed, even when things are uncertain. You understand interpersonal and group dynamics and react in an effective manner.

For This Role, You Will Need:

• University studies in economics, business or computers
• Very good knowledge of the English language, written and spoken
• Experience in working with services and global standards
• Experience in coordinating a team
• Experience in working with databases and financial systems
• Ability to work well in a team, organization, meeting deadlines, delegating, managing ambiguity, finding solutions
• Excellent skills using the MS Office package
• Knowledge of using Oracle, SAP, JDE data management systems
• The quality and quantity of the work (fulfilment of the tasks defined in the job description, the annual objectives and the work rules communicated to the employee by the employer)

Preferred Qualifications that Set You Apart:

• Knowledge of any additional language (ex: Spanish)

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.