Job Description:

The Key Account Manager Retail Africa will be accountable for a number of key customers, and will be responsible for accurate planning, execution and monitoring of the activity set meant to deliver the business objectives. They will ensure that the right level of resources are allocated to activities and accounts

About Castrol and bp
It's more than just oil. Its liquid engineering. Castrol provides all the oils, fluids and lubricants the world needs, for every driver, every rider and every industry.

Castrol is here to serve every driver, every motorcyclist and every industry on earth. We do this through Liquid Engineering. That means creating high performance oils, lubricants, fluids and greases for every application you can imagine. We also know that you need every part of your world to run smoothly, so we lubricate every part of the car or motorcycle you own, the escalators at your local shopping mall, the elevator at your office, and even the production line that made your refrigerator.

We are here for you in the world's mines and quarries, its cruise ships and airliners, its wind farms and wheat fields. Whatever you need, we help make it happen

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

Key Accountabilities

• Lead and coordinate the development of the annual Key Account plan process
• Ensure that all Key Account Plans are aligned with the overall business strategy, the internal marketing initiatives, the Key Account's expectations as well as the compliance with the company HSSE and Ethical standards.
• Aggregate all plans, and ensure they align with the agreed performance indicators for the company.
• Input to and complete a regionally agreed Prospecting strategy, including allocation of time and resources in the area of responsibility, coordination and interpretation of market data, senior team member and relationship management and tender/offer processes, which may cross over several territories and/or countries, as well as channels.
• Conduct monthly regular robust review of key prospects and accounts at risk and report gain and lost account results internally through the Sales & Operational Planning (S&OP) process.
• Forecast monthly for Key Retail accounts as part of region's S&OP demand plan.
• Forecast process to include analysis and projection on base volume,
  incremental volumes, new products and adjustments for gain-lost accounts.
• Implement detailed plans and lead sales processes in the region with the focus on acquisition of new customers.
• Compliance with bp's Code of Conduct, Values and Behaviors and HSSE
  Standards.

Education
Bachelor's degree or equivalent experience in relevant field of study

Experience

• Customer and channel management experience. Validated cross functional project management experience and working within multilayers of an organization.
• Proven experience in the execution of marketing programs.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.

Travel Requirement
Up to 50% travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:
Commercial Acumen, Commercial performance, Consultative selling skills, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Listening, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.