If you are a bilingual (English & French) technical sales professional looking for an opportunity to grow, Emerson has an exciting opportunity for you. We are seeking a dynamic and motivated Inside Technical Sales Representative to join our team. The successful candidate will play a crucial role in driving sales and fostering strong relationships with both new and existing customers. This position requires a blend of technical knowledge and exceptional sales skills to effectively communicate the value of our products and services. As an Inside Technical Sales Representative you will provide inside technical support by responding to and processing customer requests. You will develop a deep understanding of the customers' key goals and how Emerson can provide solutions to help meet them.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

• Proactively engage with potential and existing customers via phone, email, and virtual meetings to identify their technical needs and provide appropriate solutions.
• Develop and maintain a deep understanding of our product portfolio and stay informed about industry trends and technologies.
• Generate new business opportunities through lead follow-up, cold calling, and targeted outreach.
• Provide accurate quotations, product troubleshooting and competitor crossovers based on customer requirements.
• Collaborate with the outside sales, customer service, marketing and operations teams to address customer inquiries and ensure seamless service delivery.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline management in our CRM system.
• Provide regular feedback and insights to the outside sales team to help refine sales strategies and improve customer experience.
• Work within our CRM, Sales Force to resolve customer and inter-company submitted inquires.
• Keep files & quotes current and organized.
• Back up other team members as needed.

WHO YOU ARE: You partner with others to get work done. You understand that different situations may call for different approaches. You follow through on commitments. You provide timely and helpful information to individuals across the organization.

FOR THIS ROLE, YOU WILL NEED:

• Diploma degree in any relevant field
• Proven experience in customer service or a similar sales role, preferably within the Industrial or Factory automation sector.
• Strong understanding and ability to convey complex information in a clear and concise manner.
• Excellent communication, negotiation, and interpersonal skills in both English and French language.
• Self-motivated with a proactive approach to identifying and pursuing sales opportunities.
• Ability to work independently and as part of a collaborative team.
• Proficiency in using CRM software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.

PREFERRED QUALIFICATIONS THAT SET YOU APART:

• Experience using Salesforce CRM

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, Defined Contribution Pension Plan (DCPP), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values .

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ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Equal Opportunity Employer

Emerson is an equal opportunity employer committed to providing a workplace free of any discrimination or harassment. We encourage all qualified applicants to apply including women, Aboriginal Peoples, members of visible minorities and persons with disabilities. Reasonable accommodations are available at all stages of recruitment, selection, and employment.

Accessibility Assistance or Accommodation

If you have an accommodation need, please contact Human Resources or Accessibility.Canada@Emerson.com to make appropriate arrangements.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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