Job Description Summary

The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130) Composite Propeller System and related components at a customer site. Possibility for travel up to 30% of the time.

Job Description

Company Intro/About Us: At GE Aerospace, we are dedicated to advancing the future of flight. Our innovative technologies and commitment to excellence drive the aerospace industry forward. Working at GE Aerospace means being part of a team that values safety, quality, delivery, and cost, with safety always being our top priority.

Site, Business, OR Functional Area Overview: Join our dynamic team at Cannon AFB, New Mexico, where cutting-edge aerospace technology meets a collaborative and inclusive work environment. Enjoy comprehensive employee benefits and a culture that fosters growth and innovation.

Role Overview: As a Dowty Field Service Representative, you will provide direction and assistance to work groups to meet assigned objectives. This role involves supporting the R391 (C130) Composite Propeller System and related components at a customer site, with the possibility of travel up to 30% of the time. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products.
• Provide on-site interpretation of data and technical instruction.
• Communicate with Project Engineering, Program Management, and Field Service management regarding status of programs, customer problems, failures, trends, and climate.
• Prepare and submit regular, timely reports to Product Support and Field Service regarding all program activities and problems.
• Assist the customer in scheduling maintenance and workload.
• Ensure parts meet established schedules and make recommendations based on findings.
• Review effectiveness of maintenance actions to identify training needs.
• Perform intermediate and depot level maintenance, including hands-on repair and maintenance of Composite Propeller System and related components.
• Collaborate with the UK services team for civil customer support.

The Ideal Candidate: The ideal candidate is a highly motivated and detail-oriented individual with a passion for aerospace technology. They thrive in a collaborative environment and are committed to delivering high-quality work.

Required Qualifications:

• Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position).
• Able to lift a minimum of 65 lbs.
• Minimum of 2 years performing extensive repairs and conversions as well as maintenance and repair work on engine and/or propeller maintenance.
• Must be able to pass a non-DOT drug test and a background check.
• This position is located at Cannon AFB, New Mexico.

Preferred Qualifications:

• Ability to travel up to 60% worldwide.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Proven analytical and continuous improvement mindset.
• Ability to interface at all levels of the organization, both internally and externally.

Additional Information:

• Full-time position with a regular work schedule of 40 hours per week.
• Background and drug screening required.
• Ability to lift up to 65 pounds.
• Work in a controlled environment with exposure to various materials.

Closing: Join GE Aerospace and be part of a team that is shaping the future of flight. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Job Description

Compensation Grade

OTHSAL

This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.

Relocation Assistance Provided: Yes