Change Management Office Lead – 6 Months Contract – Oxford

Hybrid – 4 days on site 1 day remote

Inside IR35, 40-hour week

Required: - Global experience. Demonstrated 10 years’ experience in delivering large and complex changes. Ability to engage with executives/senior stakeholders and influence key change decisions. Experience delivering global change programs with stakeholders across different time zones.  Delivering organisational change in agile environments. Exceptional written and verbal communication skills. Specialised Change Management methodology certifications (e.g. PROSCI). Desirable: experience in delivering ERP (SAP) changes.

My client is seeking a Change Management Office Lead who can engage with senior business stakeholders, align the overarching change strategy with business objectives, and be responsible for facilitating coordinated changes across the organisation to successfully deliver the scope of the Foundation Program.

Change Management Office Lead Responsibilities

• Lead and direct the change team to facilitate the successful delivery of changes whilst minimising impacts to operations.
• Collaborate with the Foundations Program Director to ensure appropriate governance structures, roles and responsibilities are established and that change plans are endorsed according to project governance.
• Assess the cumulative impact of change across all projects within the program to inform scheduling and resourcing decisions and identify risks to project and operational performance.
• Develop and execute the change strategy and plan, aligned with the program delivery approach, goals and culture.
• Measure and monitor change management effectiveness across the plan, adjusting plans as required
• Manage sponsor and key stakeholder relationships to drive support for change and championship across all levels of the organisation.
• Partner with business and project stakeholders to develop strong relationships, deliver the changes, and identify, evaluate and mitigate the impact of risks during change.
• Oversee the development and delivery of clear and engaging communications in a timely manner.
• Develop change agents/networks as required to maximise communication, buy-in and adoption at all levels.

Change Management Office Lead Skills & Behaviours
Personal Behaviours:

• Ability to lead and manage self and others through change on a global scale.
• Passion and understanding of people and customer needs when delivering change.
• Strong organisational skills including time management, attention to detail, problem solving, planning & execution, strategic and critical thinking, stakeholder management.
• Self-motivated and confident in facilitating teams and actions.
• Ability to engage and influence with impact at all levels of the organisation.
• Resilient and pragmatic.

Change Management Office Lead KPI's

Employee engagement: level of engagement throughout the change
Training: Training attendance and satisfaction
Business readiness: Level of readiness prior to system go live
Adoption: Adoption rates post go-live
Adherence to project plan: comparing the completion status to the schedule




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